"This is my first order with Health Warehouse I had several questions and was helped by phone calling and online service. I'm excited to get my order. Health Warehouse saved me over half on my medicines. What a great thing!!!"
"I have received your delivered Refills. Thank you"
"So far it has not arrived.
Also I found trying to order a prescription refill online impossible. Very disappointing.
I don't want to have to call you just to refill a prescription. And I don't necessarily want it on automatic refill every time.
Sorry this is not good.
Loree Landry"
"Very satisfied with the whole experience. Web site, price, delivery."
"Health Warehouse has great prices and delivery service.
I have been taking chronic meds for several years. During that time I found your website extremely confusing. I'm not computer illiterate but I finally gave up and called customer service. Customer service placed the order quickly and accurately so now I only use them when re-ordering prescriptions.
The website needs a complete re-vamping but kudos to your customer service people. Thank you.
"
"Good website that need some improvements, great prices and fast delivery! Very professional and accredited company! "
"Always delivers on time. Love the prices on my prescriptions "
"I was having trouble getting my doctor to send the prescription to the correct location. Your service people helped me get through the red tape and I should get my meds Saturday."
"Easy to use. Quick. Simple. Excellent service. Highly recommend!"
"My order went well, from start to finish."
"Prescriptions were sent by doctor together, first order they were shipped together. Next reorder, Healthwarehouse assigned random individual days for auto reorders. While going through the days Healthwarehouse now ships individual prescriptions increasing the shipping costs for Healthwarehouse. In addition, website has been not working right since June 2023, even says that on the website, still not fixed. Can’t call customer service because they never answer. Emails are answered 3 days plus. Unbelievable that what used to be an efficient company has now fallen to a subpar company."
"Excellent service and price. "
"it helps that they keep track of refill dates
"
"Need the paper work required for insurance other wise all went well"
"Healthwarehouse has consistently great prices and fast delivery! Glad I found them!"
"Delivery was rather slow but the things I purchased were exactly what I ordered and work great "
A rep from HealthWarehouse, healthwarehouse1, has responded:
“William, I'm so sorry about all this. You're correct-- our website has been funky since June 2023. We're still actively working on it, but it's a big project since we handle protected health information. Regarding Autoreorder, our system reviews them all individually to prevent errors, so they get sent out as three different orders.
I've passed this feedback on to our Leadership Team for review. I appreciate your honesty and thank you for the feedback. ”