"This is my first order with Health Warehouse I had several questions and was helped by phone calling and online service. I'm excited to get my order. Health Warehouse saved me over half on my medicines. What a great thing!!!"
"The representative was very efficient and knowledgeable"
"This was the first time ordering from your company... The price listed was $18... The price charged was $35... That's double... "
"My experience with Health Warehouse has always been very good. They have always been helpful and expeditious in filling our perscriptions!"
"I had a prescription that expired in June, even though the last refill that I received said expiration date of January of 2025. When I contatacked HW, they stated they had made several attempts to contact my physician. This was a false statement. Hoping my physician faxing a new order to them will resolve the problem."
“Hello! I'm sorry for the confusion. I can confirm that we did make multiple attempts to contact your prescriber. I'm wondering if we have the correct information on file for their office? Please give us a call at 1-800-748-7001 and confirm the details. I'd like to prevent this from happening in the future. Thank you. ”
"The website needs some quality control. It says I have active prescriptions, but won't let me refill them. Instead, I have to get a new prescription from my doctor every time. Also, even though I am paying for the prescriptions myself, I can't get a six month supply. So every three months my doctor gets bothered to call in a refill. "
“Teri, you're right- there is a glitch in our website right now that prevents prescriptions from displaying properly. We are actively working on it. Also, we can only fill the prescription to the doctor's orders, so if you wanted a 6 month supply, you would need to speak to your doctor and have them write for 6 months all at once. We're happy to call them on your behalf-- just let us know! Thank you. ”
"The product we purchased was much cheaper via HealthWarehouse than on Amazon. "
"Excellent fast & hassle free service. "
"The only complaint I have is delivery sometimes is slow."
"I received a notice that a prescription ( on Auto Refill) was going to be refilled. I requested that the order be cancelled by completing the online request before the item was due to ship as I did not need a refill at this time. The order was sent anyways. This is the second time this has happened. I am going to follow up with a phone call regarding this. I have not opened the package yet in hopes of returning. Not happy that online requests to cancel fulfillment are not processed. I called Customer Service and they were most helpful in resolving the issue. I am satisfied that the issue has been corrected. Thank you!"
"The status of my refills is all screwed up and has been for over a year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
“Jefferson, I'm sorry about the confusion. A member of our pharmacy team will be reaching out to you soon to help. Thank you. ”
"Even with great prescription drug insurance, my medication is terribly expensive, but Health warehouse sells it for a lot less. I can actually afford to take the medicine I need. And the service is top notch."
"Very good customer service!"
"Always an excellent product, delivery and cost!"
"its showing delivered but i didn’t received order "
“Sumasree, your order was placed on 7/8 and shows delivered on 7/12. I will have a member of our team reach out to you to help. Please expect a call from us soon. Thank you!”
"I am very skeptical about the efficacy of mail order pharmacies, but I am just “wowed “ by your service! What a happy surprise that the website was so easy to navigate & you folks took care of transferring the prescription! The cost & 3-day delivery were amazing! I’ve won me over!!"
A rep from HealthWarehouse, healthwarehouse1, has responded:
“Tom, the price listed was for a different quantity than what you ordered. Please give us a call at 1-800-748-7001 and ask for a manager if you'd like to discuss more! Thank you. ”