"This is my first order with Health Warehouse I had several questions and was helped by phone calling and online service. I'm excited to get my order. Health Warehouse saved me over half on my medicines. What a great thing!!!"
"Your website is very frustrating. Ordering refills is very difficult. Navigating around is confusing."
"I love that they will contact my doctor when I need a refill and send it out right away!"
"Fast and easy, everything went as expected"
"I believe his name was David and he was very helpful in placing my order over the phone which arrived in a timely matter.
The only comment I have is I wish they would fix the website so I can order online!"
"4 stars because even though there are great prices & customer service, it would be nice to see a pending prescription uploaded by Dr. on the UI. It used to be that way, then they updated."
"great thank you for great service"
"Delivered quickly. Thank you"
" if ever a problem they have real live customer service people to make things right. vs a menu that cant answer your problem."
"As always, the order process was quick, as was the shipping. Excellent service and very good pricing. Thanks."
"Very easy to deal with. Fast delivery."
"Thanks so much to responding so quickly to my email inquiry. Thanks also for filling and shipping my RX so quickly upon receipt.
Greatly appreciate your service. God bless you."
"I ordered medicated and received therapeutic shampoo. "
“Jackie, I want to make sure you're taken care of appropriately and that you've received the correct product. A member of our team will be reaching out to you shortly to ensure you've been helped! Thank you. ”
"I called to get a refill. was completed with ease. and do to a delivery problem on first order, got a deal on the delivery and my perscription came without problem. "
"Easy to order, timely delivery!"
"Each month my medication arrives on time with low pricing. Hard to beat that. "
A rep from HealthWarehouse, healthwarehouse1, has responded:
“Renee, I'm really sorry for the frustration. We are actively working on rolling out a new website thats way easier to use. If you're having trouble in the future, please give us a call at 1-800-748-7001 and one of our licensed technicians will personally help you place your order. Thank you for this feedback-- I've passed it on to our Development Team. ”