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Product & services pricing
3.64/5
Chance of future purchase:
3.83/5
Shipping & packaging:
3.75/5
Customer service:
3.41/5
Return/Replacement policy:
3.59/5

Verified
1/5

2024-08-27

product

"I received the wrong product and the company denied it was the wrong product"

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Rep reply posted 2024-08-27
A rep from HealthyKin.com, HealthyKin.com, has responded:

“We confirmed that you indeed received the correct product. You are welcome to return it to us for a full refund.”


Verified
5/5

2024-08-27

Oxygen bag

"Just what I was looking for at a reasonable price.
"

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Verified
1/5

2024-08-27

product not the same as purchased before, and not as shown on webpage

"
I purchased this item from you before-and was very happy with it. With this reorder, I was very disappointed to find it is NOT THE SAME.
It doesn't look as it is pictured on the webpage. It is not cut the same way, is much harder and the the egg crating points are much flatter and not as cushioning.
It also seems to be unevenly cut.
If the company has changed the product manufacture, they should update the picture on webpage for consumer to see.
I use this for my legs for varicose veins and phlebitis and it is not suitable for this, as the previous purchase was.
I would like a full refund.
I requested a shipping label for return to obtain a full refund and was told I would need to ship at my expense as shipping labels are not available. If this is the case I should be offered a full refund WITHOUT being obligated to ship the item back-as it is not as advertised accurately.
"

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Rep reply posted 2024-08-27
A rep from HealthyKin.com, HealthyKin.com, has responded:

“The manufacturer confirmed that our product description and picture are both 100% accurate.”


Verified
5/5

2024-08-27

Very timely service and delivery!

"Order was processed timely and delivery was very speedy!"

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Verified
5/5

2024-08-26

item and delivery was on time

"excellent. I can referr them to others"

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Verified
5/5

2024-08-26

Good price. Quick shipping.

"Good selection and prices with quick shipping. "

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Verified
5/5

2024-08-24

Great find

"Great service fast shipping as for the product haven't started using them yet, thanks "

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Verified
1/5

2024-08-21

Not as advertised

"Advertised as having Lavender smell. Totally unscented. "


Rep reply posted 2024-08-21
A rep from HealthyKin.com, HealthyKin.com, has responded:

“The manufacturer confirmed that these wipes have a light lavender scent. We confirmed this as well ourselves. You are welcome to return these if the scent is not strong enough for you.”


Verified
5/5

2024-08-20

Great ease

"Easy online ordering, prompt receipt of merchandise, packaging was great, items in box were secure thank you s"

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Verified
5/5

2024-08-20

Exactly as ordered, great value.

"Everything was as scheduled until I got notification from UPS that my package had arrived and handed to the customer.
I was home and nothing had been delivered. I notified UPS immediately. They started tracking the package. But to my surprise my neighbor brought it to my house and placed it at the door.
Turned out great.
"

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Verified
5/5

2024-08-20

A need

"Could not find at the drug store, you have it, price is OK, service was much faster than expected. "

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Verified
3/5

2024-08-19

These articles do not hold their shape, they become all wadded up!!

"They are worthless as a part of life.."

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Verified
5/5

2024-08-14

Excellent

"Everything went smoothly!!!! Thank you"

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Verified
5/5

2024-08-14

Shipping

"Service was something I haven’t experienced in awhile meaning it was excellent I had a leaky jug refused shipment UPS said the merchant would be in touch not only were they in touch there was a new jug delivered the next day "

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Verified
2/5

2024-08-12

cant return this item

"I got a text from a rep when I asked how to return this item and he wrote me a lovely text and included an address for me to send the cane. When I tookm it to the FEDEX return center they would not except it because I did not have a FEDEX label because I was not sent one. Could somebody sent me a label."

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Rep reply posted 2024-08-13
A rep from HealthyKin.com, HealthyKin.com, has responded:

“We don't provide labels for returns. You would need to ship the product back to us for a refund.”