"Rapid shipping makes this company a pleasure to work with. Also their prices are closer to distributer rates than most other sites. I placed my order very early on Monday and received the order by Wednesday. A prior order wasn't processed as quickly but all efforts were made to fix the issues at that point in time. My only wish would be to have lower shipping rates but I know that would affect the pricing on other items. "
"I am concerned that there is no phone number to call this company. I did use their message system on the website. I will update this review if I get a swift response to my inquiry.
Update!!!!
Don't be afraid to contact HealthyKin via their contact system. They are really on top of things! Since my initial review I have received 2 very speedy responses from HealthyKin's customer service department. They gave me all the information that I asked for. They also monitor the reviews on this site, and I received an email from them to make sure I was happy with their service. All companies should care that much and provide this kind of service.
Once that information is reviewed by the board of our horse rescue, I'm sure we will be doing business with HealthyKin."
"I ordered something on August 7, 2013 at about 10:30pm. I used ground transportation for the mail. I got an e-mail on Aug.8 saying the product was shipped. Aug.9, just out of curiosity, and not knowing from where the order was shipped, I e-mailed HealthyKin and asked when I could expect my order. Within minutes, I received a VERY nice reply saying that it should have already been delivered. I went to the door, and, well--there it was! E-mailed them back again that it had been received, and thanked them (Dan Brown) again--got a nice reply back again... "
"WOW!!!! lightning fast shipping! I am so impressed and plased with your service. I will continue to place all my orders through you for my eldery mother and suggest to friends and family.
thanks again!"
"Shippment never rec'd on P.O.#261703 ordered in 7/2013 for item #44211700 6 pks of adult wet wipes. Packing slip shows that it was not shipped but I was charged for them. Total of invoice was $142.40. Please issue me a credit for the cost or ship the item. Thanks Dorothy Broxton"
"I HAVE ORDERED FROM THIS SITE SEVERAL TIMES AND HAD NO PROBLEMS UNTIL NOW. MY SON REQUIRES A CERTAIN PASTE FOR HIS BOTTOM AND THIS SITE HAD THE LOWEST PRICE. AFTER ORDERING, THEY TOOK THE PAYMENT FROM MY CHECKING ACCOUNT THE SAME DAY AND I AWAITED DELIVERY. A WEEK LATER, MY ORDER WAS STILL "PROCESSING" ACCORDING TO THEIR WEBSITE. I SENT A E-MAIL QUESTIONING WHAT WAS TAKING SO LONG, AND REQUESTED MY MONEY BACK SINCE MY SON NEEDS THESE ITEMS AND I COULD NOT ORDER FROM ANOTHER SITE WITHOUT THE MONEY BEING RETURNED. THE NEXT DAY I RECEIVED A SHORT E-MAIL STATING "ORDER XXXX MONEY REFUNDED". REALLY???? NO " I'M SORRY ABOUT THE DELAY", "WE HAD A PROBLEM WITH THE ORDER"???. SOMEWHAT RUDE TO A REPEAT CUSTOMER, BUT WHATEVER. WILL NOT BE REORDERING FROM THEM AGAIN, REGARDLESS OF PRICE. WILL PAY MORE TO ANOTHER COMPANY THAT HAS CUSTOMER SERVICE AND APPRECIATES MY BUSINESS."
“Hello Anita,
The refund email you received is automated, so it cannot be customized with an apology.
We apologize for the delay. Please let us know if we can be of further assistance.
Thank you,
HealthyKin.com”
"After reading here about all the quick ships, I ordered; only to be sadly disappointed. I ordered on Monday, and it shipped today, FRIDAY. Now I have to change travel plan's for next week; UPS will not deliver until Tuesday afternoon. That is over a week from order date until delivery date. Makes me question all those shipped the same day reviews.....____________________________________________________________________________________________________________________
My response to HealthyKim.com's Reply:
My Receipt from HK.com reports the date of order as 7/29/2013 3:40:01 PM; So I am not mistaken about that. Although HK.com did create the label at 2:09am PDT on 7/31/2013 (2 days after order), It was not touched by UPS until 11:40PM PDT on 7/31/2013, And the package did not leave the UPS building until 2:00am PDT 8/1/13. So I apologize for my 1 day error. If you would have shipped it out on Tuesday, the day after you received the order, I would have had it with-in a week, and that would have been acceptable.
Most places in California have a shut-off of between 2pm and 4pm, or it will ship the next day. You did not meet that accepted practice. My point is: although you may ship most orders the same day, you do not ship all orders the same or the next day after the order.
I do not accept your offer of a $9.95 refund to remove my review."
“Hello Bob,
Thank you for the review, but I'm afraid you are mistaken. Your order came in Monday night (7/29 @ 6:40 PM EST to be exact). It was shipped from our California warehouse on Tuesday (7/30), although UPS did not scan it into their system until 2:09 AM the following morning. See UPS tracking number 1ZA466V30313528209 for details. Please let us know if we can be of further assistance.
Thank you,
HealthyKin.com”
"I found this website when looking for diabetic supplies for a client I take care of. The variety of items was awesome and the prices were excellent. I would recommend HealthyKin.com to all my clients, family and friends. Thank you for great service."
"An excellent company for most of the medical supplies which you need for yourself or as a caregiver. Prices are competitive. Ordering is efficient and quick. Delivery is excellent. One source for most of your medical needed supplies."
"I am very pleased with the service and delivery from HealthyKin. I did not expect next day service on the product I ordered. I will definitely use HealthyKin again for my specialty health care needs. "
"I am very pleased with both the service, and the products that I ordered. I have used the products in the past, and was delighted that I was able to order them on line."
"We can't believe how fast it got here. I thought it would take at least a week. But we had it in two days. My daughter came in and said, Mom you have it already. (Simpley thick)"
"HEALTHYKING NEEDS TO GET THEIR ACT TOGETHER. ORDER BACKORDERED
AND THEREFORE CANCELLED. DO NOT WANT IT NOW. "
“Hello HANDERSON-69296,
We apologize for the inconvenience. We'll have the item picked up from your location. Please note you were not charged for this item.
Thank you,
HealthyKin.com”
"This was my first order with HealthyKin. The customer service help with questions I asked was "super" excellent. The nitro walker I ordered is fantastic and I received it in perfect shape in just a few days from the date ordered. I will order from HealthyKin again and recommend them to all my family and friends. Thanks again HealthyKin!"
"I ordered actisorb 220 for my moms wound and I received it the next day. They were the best price and they allowe me to purchase it by the sheet and not a box of 10 like other places. I will deffinately try them again for my moms wound care needs. C.S."
A rep from HealthyKin.com, HealthyKin.com, has responded:
“Hello Dorothy,
Thank you for contacting us. We have cancelled/refunded this item. I apologize for the delay. Please let me know if I can be of further assistance.
Thank you,
HealthyKin.com”