"I've been ordering from Healthy Pets for a few years. I'm always satified and the orders are processed and shipped quickly. Good Job!"
"Used PayPal and order took longer to receive. Products order are good, and mostly repeats."
"I've ordered from HealthyPets.com for years. Usually, they've been great - products arrive quickly and the price is great. However, this order had a glitch. I ordered Frontline Plus flea and tick treatment for two cats for a year. Otherwise, 2, 12 month orders. Frontline doesn't come in a 12 application package, so to receive a 12 month order Healthy Pets sends 2 six month packages. So, I should have received 4 six month packages. I received 2. I did call the 800 number and explained to the customer representative that I had not been sent my entire order. Hopefully, his assurances that the missing packages will be sent out immediately is the truth. So, right now I'm waiting to see if HealthyPets.com will correct their error and send me the remainder of my order, so ignore me. I'm hoping they come through as I have had a long history with them and would like to continue to order from them."
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"This web site delivers quickly and I appreciate that greatly. This product I ordered requires a scoop to do the dosing. This container did not have a scoop and there is no dose given other than by the scoop. I will call tomorrow and ask for the dose or have a scoop sent. "
"I was very disatisfied with the size of the products as well as the quality of at least one of the items I ordered. I am not returning any of them but chalking this up to "live and learn"."
"Very satisfied how smooth everything came together.. Will remain a customer for a long time due to the easiness of the whole process........."
"Everything was delivered as ordered and surprisingly fast. I would definitely use them again."
"Service was excellent! My package arrived quickly and intact. Packaging was secure and cushioning for my product. My cat was fearful at first of the Snugglesafe, but he is beginning to get used to it. Of course, we've been having 60 degree days here in N.H.this week. I know he'll appreciate it's radiating warmth when it's colder. I will order from Healthy Pets in the future!"
"Good Service,moderate prices"
"Although I found the method of invoicing slightly confusing, it was not a problem, and the purchasing experience was good."
"User friendly site, quick service, great products and prices"
"Excellent reliable service. I have always been able to count on receiving my order promptly and at a very good price."
"What a royal rip off. They debited my account on Dec 2 and didn't ship until Dec 8, so they obviously didn't the medicines in stock. It's actually illegal to charge your account before shipping. When they did ship, they left off the street address so the package was undeliverable. Called for a refund and they refused any blame. Said they would credit my account for a portion of the charge if/when the product was returned. Look for yourself: here's the USPS shipping ID - 01922242001014421126"
"The return policy does state the items must be returned unopened. However, I had to open them to try them. My cat threw up one, wouldn't eat the other and the last product was a solid mass. Spoke to Jose via email, he said to return them for a 50% store credit. I have heard nothing, no reply to follow up emails and my account has been deactivated. I would say NO DON'T ORDER from them. I am out $43.92, products were returned and I have no refund of any kind. BAD PEOPLE!!!"