"Navigating your website was easy. I did not have any issues. "
"website not to difficult to navigate."
“Thank you for your feedback. We're pleased to hear that you found our website easy to navigate. Your input is valuable to us as we continuously strive to enhance the user experience. If you have any suggestions for further improvements, please don't hesitate to share them with us.”
"Did over the internet. All went well and easy."
“I'm glad to hear that your online experience went smoothly and without any issues. If you ever have any questions or need further assistance, feel free to reach out to us. We appreciate your positive feedback!”
"Selection of product was easy however getting through laments was not
The additional promotions offered were a hassle someone could mistakenly buy an item they did not want "
“HI Grace,
We appreciate your positive feedback regarding the ease of product selection but regret any inconvenience you experienced with our checkout process and promotions. We'll work on streamlining these aspects to provide a smoother shopping experience. Thank you for your valuable input.”
"Shopping online for hard to find products at stores. Finding these jeans with flannel lining a great find for my dad Christmas gift. Thanks heartland America "
“We're delighted to hear that you had a successful shopping experience with us and found the perfect gift for your dad. Thank you for choosing Heartland America, and we hope your dad loves his flannel-lined jeans as much as we loved serving you!”
"The website gets you quickly to the items of interest. The purchasing procedure is slow. Would be nice if the purchasing speed was increased. The products are great and useful as well as attractively priced. I will use Heartland in the future."
“We are glad to hear that you found our website user-friendly and the products attractive and reasonably priced. We appreciate your feedback on the purchasing process and will certainly work on improving its speed. Thank you for choosing Heartland America! We look forward to serving you again in the future! ”
"Haven't received my order yet"
“Hi Michael,
We're thrilled to inform you that your order is now on its way! Your continued support as a Value Club Member is greatly appreciated, and we're committed to delivering the best service possible. Thank you for choosing Heartland America for your shopping needs. We hope you enjoy your order, and if you have any questions or need assistance, please don't hesitate to reach out.”
"Same as above just wanted to know about member ship"
“HI David,
Thank you for being a Value Club Customer! Your Value Club Membership provides you with an additional 10% discount off everything you order, a 60 day return rather than 30 days, and a 60-day best price guarantee! Once again, thank you for being a member of Heartland America. We're looking forward to serving you and making your shopping experience exceptional. Your support is the foundation of our success, and we are truly grateful for it.”
"Shopping was easy and prices are great "
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"Hopefully, it will grow in Kentucky before winter."
“Thank you so much for your 5-star review! We're delighted to hear you're satisfied with our grass seed. With proper care and timing, we're optimistic that it will establish well in Kentucky before the winter season. If you have any questions or need further assistance, please don't hesitate to reach out. Happy gardening!”
"great prices and products easy to use on line catalog"
“We're so thrilled to hear your positive feedback! A big thank you from the Heartland America Team.”
"Great service easy to order and products are always great!"
“It's customers like you that make our day! Thank you for the stellar feedback, from the Heartland America Team.”
"Love the different selections and things we cannot find elsewhere! "
“We're thrilled to hear that you love our unique selection of items that can't be found anywhere else! Your appreciation for our offerings means a lot to us, and we look forward to continuing to provide you with more exciting choices in the future. Thank you for your support!”
"EVERY ORDER I GIVE THEM IS FILLED QUICKLY AND THEN DELIVERED ON TIME."
“It's customers like you that make our day! Thank you for the stellar feedback, from the Heartland America Team.”
"Well this is not the first time I’ve ordered from heartland before I have been satisfied with everything I’ve ordered so far and intend to keep ordering,they’re products are very good via quality,price,easy to handle the list goes on.Excellent customer service,very knowledgeable and very helpful,easy to order also "
“Hi Cascile,
Thank you for your continued support, and we're delighted to hear about your positive experiences with Heartland America. We're committed to delivering high-quality products at great prices and ensuring a seamless shopping experience for our customers. Our team values your feedback, and we look forward to serving you with the same level of excellence in the future.”
A rep from Heartland America, HeartlandRA, has responded:
“Hi Joe,
Thank you so much for your positive feedback! We're delighted to hear that you found our website easy to navigate without any issues. Our team strives to provide a user-friendly experience, and your comment reassures us that we're on the right track. If you have any suggestions or further comments, please don't hesitate to share them with us. We value your input and look forward to serving you again in the future.”