ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-09-22

Excellent service

"Ordering was simple enough. Sale items were clearly displayed with their prices marked, making it easy to make the order. And once my address and payment was processed, my order was completed and ready to ship. Overall, excellent service!"


Rep reply posted 2022-09-22
A rep from Heartland America, TSwainHA, has responded:

“We really appreciate the positive feedback! Thank you from the Heartland America Team!”


Verified
5/5

2023-09-19

Great Experience

"Easy to navigate this site, great products and fabulous prices! My purchase was 9 plaid pajama bottoms in 3 sizes, all will be donated to a charity for troubled girls. Why not add necessity and fun at the same time. I will definitely be ordering more items to donate!"


Rep reply posted 2023-09-19
A rep from Heartland America, HeartlandRA, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to navigate and enjoyed our great products at fabulous prices. Your generous purchase of 9 plaid pajama bottoms in 3 sizes for donation to a charity for troubled girls is truly heartwarming. It's incredible to see customers like you who not only shop for themselves but also find ways to make a positive impact on those in need. We appreciate your support and look forward to serving you again in the future. Your kindness is truly inspiring! ”


Verified
5/5

2023-09-19

great company, great product enjoy ordering

"great experience with this company "


Rep reply posted 2023-09-19
A rep from Heartland America, HeartlandRA, has responded:

“We're so thrilled to hear your positive feedback! A big thank you from the Heartland America Team.”


Verified
3/5

2023-09-19

Shipping is very very very slow.

"nine to ten days is to long for a package to go fifty miles"


Rep reply posted 2023-09-19
A rep from Heartland America, HeartlandRA, has responded:

“Hello Paul,
Thank you for your feedback! We appreciate your patience and understanding regarding the delivery timeline. We're constantly working on improving our logistics to ensure quicker deliveries in the future. Your support means a lot to us, and we look forward to serving you even better next time.”


Verified
5/5

2023-09-18

Never a problem with Heartland !!!

"Great company to do business with."


Rep reply posted 2023-09-18
A rep from Heartland America, HeartlandRA, has responded:

“Heartfelt thanks for the wonderful review! Warm wishes from the Heartland America Team.”


Verified
5/5

2023-09-17

Great service

"How was able to find exactly what I wanted In a Little amount, Of time, keep up the good work."


Rep reply posted 2023-09-18
A rep from Heartland America, HeartlandRA, has responded:

“Thank you so much for your positive feedback! We're thrilled to hear that you found exactly what you were looking for in such a short amount of time. At Heartland America, customer satisfaction is our top priority, and it's always great to know that our efforts are paying off. We'll continue to do our best to provide you with excellent service and products. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support, and thanks again for your kind words!”


Verified
5/5

2023-09-16

goodstuff

" I have purchased many products from Heartland during a rather lengthy membership. You get quality products at a near unbeatable price. With the right membership your shipping is free. They have several items in just about every category you can think of.
"


Rep reply posted 2023-09-18
A rep from Heartland America, HeartlandRA, has responded:

“Thank you so much for taking the time to share your wonderful feedback about your Heartland membership! We are thrilled to hear about your positive experiences with us.
It's fantastic to know that you've found great value in our products and appreciate our competitive prices. We take pride in offering high-quality items across a wide range of categories to cater to all your needs.

We also love that you're making the most of your membership benefits, such as free shipping. At Heartland, we aim to provide our members with exceptional perks to enhance their shopping experience.

Once again, thank you for choosing Heartland as your go-to destination for quality products. We truly appreciate your loyalty and trust in our brand.”


Verified
5/5

2023-09-15

My purchase on Sep 14, 2023.

"I completed my purchase with very little difficulty. However, since I was paying through PayPal, I got shifted back and forth several times before I could close but I am optimistic that all will go well. This was my first purchase from Homeland so I'll have more experience when I receive my package."


Rep reply posted 2023-09-15
A rep from Heartland America, HeartlandRA, has responded:

“Thank you for taking the time to share your feedback! We appreciate your support and your valuable input. We're delighted to hear that your purchase experience with us was generally smooth, despite the minor PayPal hiccup.

We understand that payment processes can sometimes be a bit tricky, and we apologize for any inconvenience you may have encountered. We're continually working to improve our payment system to ensure a seamless experience for all our customers.

Rest assured, our team is dedicated to making your first experience with Heartland a memorable one. We hope you'll be pleasantly surprised when your package arrives, and we're here to assist you with any questions or concerns along the way.

Thank you for choosing Heartland, and we look forward to serving you again in the future. If you have any further feedback or questions, please don't hesitate to reach out.”


Verified
5/5

2023-09-15

Great!

"I was looking for a small heater to use in my bathroom. Found it on your website"


Rep reply posted 2023-09-15
A rep from Heartland America, HeartlandRA, has responded:

“Thank you so much for sharing your experience with us! We're delighted to hear that you found the small heater you were looking for on our website. Customer satisfaction is our top priority, and it's always a pleasure to know that we've met your needs. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Stay warm and comfortable in your bathroom, and we look forward to serving you again in the future!”


Verified
5/5

2023-09-14

Easy to order item I had been looking for..reasonable prices.

"I had been looking for a certain item, and there it was in the catalog at a reasonable price, ordering was easy online."


Rep reply posted 2023-09-14
A rep from Heartland America, HeartlandRA, has responded:

“It's customers like you that make our day! Thank you for the stellar feedback, from the Heartland America Team.”


Verified
5/5

2023-09-13

Website very easy to use

"I think it would be faster to use the website than to call or mail my order. I really like the ordering process."


Rep reply posted 2023-09-13
A rep from Heartland America, HeartlandRA, has responded:

“Hi Marie,
Thank you for your feedback! We are glad to hear that your online shopping experience was successful! ”


Verified
5/5

2023-09-12

Great service

"Ease in shopping. Great Customer Service."


Rep reply posted 2023-09-13
A rep from Heartland America, HeartlandRA, has responded:

“We're so thrilled to hear your positive feedback! A big thank you from the Heartland America Team.”


Verified
5/5

2023-09-12

Five Stars

"Complete, total customer satisfaction."


Rep reply posted 2023-09-12
A rep from Heartland America, HeartlandRA, has responded:

“Thank you for leaving such a wonderful review! We're overjoyed to hear that you're satisfied with your recent purchase. Our team works hard to ensure that every customer receives high-quality products and exceptional service. Your feedback encourages us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your support! ”


Verified
4/5

2023-09-12

My first purchase...

"Site was easy to navigate, no problems with check out, registration was easy too. Scott from CustServ contacted me about some potential savings, so I opted in. Very helpful, polite. Looking forward to my next purchase..."


Rep reply posted 2023-09-12
A rep from Heartland America, HeartlandRA, has responded:

“Thank you for the great star rating! We're glad to see that you had a positive experience with our company. Your feedback is important to us, and it motivates us to continue delivering excellent products/services. If there's anything specific you loved about your experience, or if you have any suggestions for improvement, please feel free to share. We appreciate your support and look forward to serving you again soon!


Verified
5/5

2023-09-11

all i can say is

"was easy fast and not frustrating. I plan on ordering again soon. "


Rep reply posted 2023-09-12
A rep from Heartland America, HeartlandRA, has responded:

“Thank you for the great star rating! We're glad to see that you had a positive experience with our company. Your feedback is important to us, and it motivates us to continue delivering excellent products/services. If there's anything specific you loved about your experience, or if you have any suggestions for improvement, please feel free to share. We appreciate your support and look forward to serving you again soon!