"I found everything I wanted and checked out was very easy. I love shopping this catalog."
"75 percent off--can't beat anywhere. Always a great selection, and always easy check out. Past purchases always delivered in timely manner as well. Great experience always"
“I'm delighted to learn about your wonderful experience with our service in purchasing an Apple Laptop! Achieving a remarkable 75 percent off is truly outstanding and demonstrates the incredible value we strive to provide. We're thrilled that you've consistently found a diverse range of options and that our checkout process has been seamless and convenient for you. The fact that your previous purchases have been delivered promptly underscores our commitment to timely service. Your positive feedback reaffirms the quality of our selection, checkout process, and delivery efficiency. We look forward to providing you with many more exceptional experiences and top-notch service in the future!”
"easy to navigate. foud my items"
“Thank you so much for taking the time to share your feedback! We're thrilled to hear that you found our website easy to navigate and that you were able to locate the items you were looking for. Our team works hard to create a user-friendly experience, and it's wonderful to know that our efforts have paid off for you. If you have any more suggestions or if there's anything else we can do to enhance your shopping experience, please don't hesitate to let us know. We truly appreciate your support and hope to continue exceeding your expectations in the future!”
"While the advertised price was good, it was somewhat negated with the additional "hidden" $10 shipping fee."
“Thank you for your feedback. We apologize for any confusion regarding the shipping fee. We want to clarify that the additional shipping cost is stated under the item's details to ensure transparency. We appreciate your support and hope you enjoy your purchase. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.”
"Good prices and good products."
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"At last pain from walking in gone"
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"It was okay. Everything I ordered was in stocks.
I can't speak on anything in the order because I haven't received it yet. "
“Thank you for sharing your opinion with us! We're glad to hear that everything you ordered was in stock. We understand your anticipation in receiving the order, and we assure you that we are working diligently to ensure its prompt delivery. If you have any questions or concerns once you receive the items, please don't hesitate to reach out. We appreciate your patience and look forward to providing you with an excellent experience.”
"There is no shipping Information when will it ship? No tracking ."
“Dear valued customer,
Thank you for your feedback, and we sincerely apologize for any inconvenience you experienced with the shipping information. We understand the importance of timely updates on your order's progress.
At our company, we strive to provide the best service possible, including sending email tracking information for all shipments. We want to assure you that we are actively working on improving our shipping processes to ensure accurate and prompt tracking details.
Please note that our current hours of operation for shipping inquiries are as follows:
Monday - Friday: 8:00 AM - 5:00 PM CST
Saturday: 9:00 AM - 4:30 PM CST
Sunday: Closed
Rest assured, your satisfaction is of the utmost importance to us, and we are committed to addressing this issue promptly. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team 1-800-229-2901.
Thank you for your understanding, and we look forward to serving you better in the future.
Best regards,”
"Paid for shipping (which I thought was a lot cause I usually get free shipping from most of the places I shop) but it took longer to get from MN to OH than I thought it should. Ordered on the 14th and received it on the 22nd. Over a week. The product seems to work fine and I love the way you can zoom the light. The only thing I don't like is that you have to run through all 5 light effects to turn it off. "
“Thank you for taking the time to share your feedback with us. We truly appreciate your business and value your input.
We apologize for any inconvenience caused by the shipping time. As you mentioned, your order was placed on a Friday, and please be aware that we do not ship on weekends. This could have contributed to the extended delivery period. We understand that timely delivery is crucial, and we are constantly working to improve our shipping process.
We are delighted to hear that you are satisfied with the product's performance and the convenient zoom feature. Your positive experience with the light is essential to us.
Regarding your concern about turning off the light, we appreciate your feedback. We'll take this into consideration as we strive to enhance our product's usability.
If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We are always here to help.
Once again, thank you for choosing our store, and we hope to have the opportunity to serve you better in the future.”
"The web site is easy to navigate. The fan I purchased is for working in the garage. We'll see how good it is when I receive it."
“Thank you for your review! We're glad to hear that you found our website easy to navigate. We hope the fan you purchased will meet your expectations and prove to be a valuable addition to your garage. If you have any questions or need assistance, feel free to reach out. Happy garage working!”
"I have dozens of cassettes and purchased this small “boom box” not really expecting much.
Wow. The sound is incredible, the size is perfect and using batteries allows me to carry it from room to room. I love it. Oh did I mention it also plays cd’s. And am/fm radio.
Just love this product!!!"
“Thank you so much for sharing your feedback with us! We're thrilled to hear that the small "boom box" you purchased has surpassed your expectations. The incredible sound quality and perfect size make it a true delight, and the added convenience of battery-powered portability allows you to enjoy your music from room to room.
We're glad to hear that you're enjoying the CD and AM/FM radio functionality as well, making it a versatile addition to your music setup. Your satisfaction is our top priority, and your positive review motivates us to continue offering products that bring joy to our customers.
Once again, thank you for your wonderful review! If you have any further questions or need assistance, don't hesitate to reach out to our support team. Happy listening!
”
"Just what I need at a price I could afford you better believe I’ll be back shopping here "
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"NICE RADIO WAS A BDAY GIFT"
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"I just made my first order and it's been fine so far"
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
"Price seemed fair and it was easy to navigate "
“Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our online catalog. It's our mission to provide a wide range of high-quality products and a seamless shopping experience for our customers. Your satisfaction means the world to us, and we appreciate your support. We can't wait to assist you with any future shopping needs you may have.”
A rep from Heartland America, TSwainHA, has responded:
“We're thrilled to hear that you had such a positive experience with our checkout process! Making your shopping journey quick and hassle-free is one of our top priorities. We're glad you were able to find everything you were looking for and that our catalog has become a favorite for you. If you ever need assistance or have any questions, don't hesitate to reach out. Happy shopping, and thank you for your wonderful review!”