"We requested a quote and received that very quickly. Once we placed our order, it shipped within two days. "
"I found the staff very helpful and friendly. The ordering process was excellent, the price was great, and the shipping was great.
Looking forward to future interaction with this company. I would recommend this service to anyone based on my experience.
Rev Jerry Lowans"
"Great speedy service! Mallory is awesome! I will definitely call again : ) "
"My experiences with Heartsmart and Shannon Long were excellent. I was professionally and promptly treated by everyone I talked to at the company. When Shannon and I connected, she was immediate and explicit in her help. She answered all of my questions and provided me with information that answered all of my questions. She made the process of purchasing the AEDs seemless and easy.
If I could rate the entire experience higher than a 5, I certainly would."
"Thank you. Great price, speedy delivery. "
"Shannon was very helpful with the quote we received and helping our organization get an AED ordered. The equipment arrived in efficient time and we are pleased with the product and hopefully it will stay in the case and not be used, but if we do I'm sure it will work great for us. Set-up was easy and I'm sure maintaining it will be as well. "
"I never knew we could get a discount on AED's for churches until someone told me about them. Shannon and Amanda made it so easy, were quick to respond to all my emails, and gave us a really sweet deal!.
Thanks to all!
Betsy Everett
RN CCM, Medical Team Volunteer Coordinator
Sandia Presbyterian Church"
"Shannon was very helpful and efficient. She answered all of my questions right away. "
"Mallory was so friendly and really was so knowledgeable of the products, making the process of ordering to shipping so prompt and easy. This is a great company each person I have communicated with has been so courteous and efficient. Thank you "
"Mallory was very helpful and patient - she provided a quote that I could take to my church board and then once everything was approved on our end, she took the order over the phone. I got shipping notice from FedEx that our unit was on the way within a couple of hours of placing the order. Great service!"
"Received a quote and then eventually spoke w/ Shannon to place our order. Things could not have gone smoother - same day shipping. This company clearly has their act together and it's refreshing to see that. Would I buy from them again? Absolutely"
"Shannon was a wonderful help when we placed an order for our church. She quickly answered all questions, had the most positive attitude, followed through quickly in sending estimates and was a true gem to work with. Her patience is a true virtue. Items ordered arrived as scheduled. The whole ordering experience was a blessing because of Shannon.CS158639"
"I emailed customer service because I had just installed the 9v battery I ordered a week before but the AED had started saying its battery was low. I emailed customer service thinking that they may have given me a faulty 9V battery. Shannon emailed me back within a couple of hours and kindly informed me about there is another battery that I didn't know about that is needed to power the machine along with links to the appropriate packs to buy, as well as a 10% off code. Needless to say, I ordered it and am so pleased with the quick and understanding response! Thank you!"
"I tried calling but could not get through because a voicemail came on. No one called me back so I sent an email and that is when I had excellent experience."
"Great help from Shannon with quick responses and thorough answers to questions with a great recommendation for my specific needs. "