"Our school just purchased 2 new AED's and our service experience was perfect!! We received a fast quote that was perfectly priced Shannon answered my questions when I had them!! Shipping was so FAST!! It was great!"
"This was our first AED purchase. Extremely easy start to finish. If we need to add another it will be from Heartsmart again."
"Great experience with purchasing our AED. Mallory was very responsive from the beginning with my request for a quote to the purchase. Highly recommend."
"Very impressed with the customer service and pricing that I received, my questions were not only answered but within minutes I received via email detailed information about the different AEDs that I was considering. Shannon was very prompt, knowledgeable and courteous. Within a week I had my 3 AEDs delivered and ready to go! "
"I requested a quote online and Mallory O’Neill responded quickly, informative and with all the necessary information requested. She was very friendly and super efficient and made the ordering process for Community College of Philadelphia a smooth one.. Thank you!"
"Knowledgeable. Courteous. Patient customer service care with genuine concern for the needs of my company."
"I had been in touch with a different company asking for quotes for many months with little response. After 6 weeks of waiting after asking for a quote for the exact AED I wanted and no reply, I decided it was time to find another company who actually wanted my business. I was fortunate to get Shannon when I reached out to Heartsmart. I had a quote within an hour and all questions I had were answered within 24 hours or sooner. Her answers were very thorough, indicating product knowledge, and the suggestions she offered helped inform my decision making. Shannon then circled back to me a few days later asking if there were any other needs/questions I had. Once purchased, the AED arrived within 7-10 business days. I highly recommend this company and Shannon in particular!"
"Shannon Long, Senior Product Specialist, was great during the entire process! She answered all of my questions in detail and was very helpful in the ordering process of our Zoll Plus AED."
"Shannon at heartsmart was extremely helpful and informative when I was researching new pads for our old AEDs. She advised and sent documentation stating they were no longer being serviced as of end of 2018. They had not been purchased from Heartsmart so we had not received any of the letters.
She helped me discern which products would be best for our church and answered questions prior to the ordering of them. I am grateful for her assistance. "
"Called to order a AED and was given great information by Jackie who also quoted quickly and ordered smoothly. Great customer service. Would recommend to anyone"
"Shannon was a pleasure to work with. She was very helpful with her information and always responded to my questions quickly. She gave me several options and estimates for AED machines and answered all my questions professionally. Great experience, Thanks Shannon. :) "
"Shannon was very responsive and thorough in providing price quotes, and advice about their products. The prices were excellent as well. I would definitely order from them again."
"Shannon was very helpful throughout the buying process. Shipping was included and fast, customer service was top notch! Thank you! "
"Very easy ordering process"
"Mallory was a pleasure to work with, she gave a competitive quote and has great follow-up skill. Will shop with Heartsmart for future needs."