"I put this dress on and it looks like and feels like I am wearing a thick, heavy, cheap, scratchy bed sheet. I ordered a standard size thinking I could return it if it didn’t fit, and I could find another style/material that I liked, similar to other bridesmaid dress websites I’ve shopped on before. BUYER BEWARE: Even if you buy a standard size, you can’t return it. And you have to ask permission to return your item. They want you to send photos to them of the dress on you just to let you know that you’ll have to go pay money out of your own pocket to go find a tailor to go fix the dress, even though the dress is significantly larger than the size you ordered. That’s another $100 minimum for a tailor on top of the overpriced $142 I just spent for this terribly made dress. The dress had a string loose in the sleeve and you can see it was poorly sewn and put together. I was going to recommend the bridal party to shop here for their dresses as well as anyone reading this review, but now I’m telling you to stay away and shop somewhere else with more reasonable return policies. There are plenty of other bridal stores out there with better policies."
"I’ve ordered two dresses for my sons wedding and unfortunately don’t fit. I emailed the company requesting a return label and a refund. They responded by saying for me send them a picture of how the dress doesn’t fit. I’ve NEVER been asked to take a picture of something that didn’t fit or didn’t like. I’ve have reported this issue. STAY AWAY!! "
"Such a beautiful dress! Size is True! I dozed up worried it wouldn’t fit and it’s a little bigger than I would of gotten! Otherwise gorgeous great craftsmanship ! Beautiful color!"
"Measurement is accurate, dress is beautiful, shipping was on time, all in all a great experience!"
"US size 8 is big on me. The size 8 dress I ordered wouldn’t come close to zipping. No returns allowed. I’m out $150. Will never order from here again:("
"It is beautiful and will be a wonderful addition to my daughter's wedding veil."
"Literally everything about this dress is a dream! It came a lot sooner than expected, too! I ordered in custom sizing so I wouldn’t have to pay for too many alterations, and almost everything fits like a glove! The strap that isn’t adjustable was a tad bit too long, but a super easy fix :) I already knew this before I ordered the dress, but the neckline wasn’t my favorite so I’m getting it altered to be a sweet heart v neck. I’ll post pictures after my wedding! "
"This site is not like the others where their return policy is streamlined and built to establish return customers. Not being pleased with the product is not enough, so don't purchase if you are looking for options and definitely do not buy more than one dress.
Telling a customer to provide a report and photographs only to conclude that they keep the TWO wedding dress and just get them tailored is poor customer service.
I will never purchase anything from this company for any of my upcoming events. This experience has been a waste of my time and my money.
Dishonorable"
"The dress I ordered was to be in a bright pink colour, I ended up receiving a blush colour dress complete opposite of what I wanted. My 40th birthday is Friday and I have had to scramble to find a replacement. Waiting for a response on my email requesting a refund. Super disappointed."
"I ordered this dress on August 2nd so that I can wear it to my sister's wedding on the 20th but it arrived 2 days after her wedding. So I ended up having to but a whole new dress because this one didn't show up in time. Only disappointed because my sister specifically chose this dress and now I'm stuck with a dress I'll most likely never wear. Money wasted because I paid for expedited shipping too."
"My boyfriends parents are getting remarried and I found you guys online I was a little hesitant because I have the type of body I have to try things on first and o took a chance because the dress was so pretty and let me just say it was the purchase I ever made! I did have to go and get it hemmed a little more because I am 5’9 but I should of sent in my measurements so that on me but even so it fit perfectly and now the only problem is where am I going to ware it again! Thank so much!"
"I ordered the dress big on purpose so I could get it altered to me. I can’t wait to wear it!!"
"Fast shipping and beautiful dress but was a little small so definitely make sure to go up in sizes since they do seem to run small"
"The return policy is basically if we send you the wrong item you can return it. Any other reason and no returns, the dress is yours. The dress I ordered has a very small opening for the neck (or I have a large neck), either way it is high and small and cuts into my throat. No return, take it to a seamstress and get it altered and we will give you $8 back on the order. Standard sizes, don't fit everyone - sorry but no refund. Wedding is 2 weeks away, not getting it altered for $8 and not cutting off my windpipe all night. I will be finding a different dress elsewhere. Sorry I gave this site a shot. Be certain you will love the dress and the cut / fit because it is yours."
"The flowers were in a plastic bag and of course crushed. Why do companies ship silk flowers in a plastic bag??? I was very specific before I ordered asking if they were packaged properly in a big enough box to protect the flowers from being crushed and I was lied to BIG TIME! Luckily my fiance was very patient and he took about 1hr or so trying to fluff and form the bouquet to make it look like a bouquet. I'm so upset about being lied to, but luckily for me my fiance cared enough about my hurt feelings he took his own time to help the situation improve. "