"My initial impression of this company was not great, but I was contacted today by a Helmet City representative and now I couldn't be happier with the service provided.. The original error with my order has been resolved in a very professional and timely manor and I'm completely satisfied. I will be purchasing products from Helmet City in the future and recommending them to anyone in the market for a new helmet, or gear."
"I do wish the prices were just a tiny bit more competitive. Rather than simply matching prices of most other places. Also it took 2 days longer for it to ship. Still overall I am happy with my purchase."
"Quick Delivery - Great Company"
"The product arrived a little later than expected. Site said two days but arrived in 5 counting the weekend. i emailed a question and received an immediate response."
"I contacted Helmet City by telephone initially to inquire about sizing and rec'd excellent service and information. I then placed my order on March 12/13 and rec'd verification back on March 13 that they had rec'd my order and a further email advising it would be shipped March 14 - I could expect it by March 29. No info or a tracking number etc. was indicated. By March 28, no package - I sent an email advising this to which I rec'd an immediate response that there had been a delay, it would be shipped March 29 (a tracking number etc. was included this time) and I'd receive it within 7-8 days. Today, April 10, I did receive it... in excellent condition. Everything worked out. It would have been all good had the delay not happened or, that I was informed of the delay .... All in all, I will order from Helmet City again. "
"This is the 3rd helmet I purchased from them and they are great to deal with. I had to return one due to fit and it was a snap!"
"Your web site should include a description of everything included with the helmet. I see that you copied the manufacturer's info, but you could go the extra distance. I am talking about the bag included with the helmet. Since this was not included inthe description, I wasted extra money on a halmet bag. "
"Great boots but took four days to come to me when two day shipping was advertised."
"Great helmet! Exactly as described. Will always go back to Helmet City and have recommended them to many others. This is the 5th helmet I have bought from them."
"The helmet arrived to Hawaii earlier than I expected. The shipping was fast! There were no issues with the helmet, it arrived undamaged and in perfect working order. The price for the helmet in Honolulu is $200. I got it at helmet city for $180 and FREE SHIPPING, which is huge in Hawaii. Great job helmet city! I will recommend you and use you in the future."
"The customer support line was quick and painful, had no problem finding anything, and the shipping was quick and easy."
"The customer support was excellent, delivery is fast and free. I would recommend this group to anyone."
"Awesome Service CRAZY fast shipping! I absolutely would recommend and will buy from you again! "
"Good communication and quick shipping. As advertised and promised. A good retailer to deal with."
"Thank you, gréât shopping and service!"