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Product & services pricing
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2013-03-08

"My husbands hat size is 7 3/4 so instead of getting the XXL like I thought I should I followed the size guide. The size guide said 7 3/4 hat size should get a XL helmet. But shipping was fast and everything looked as expected. I will be shopping there again."


Verified
5/5

2013-03-08

"The sales rep on the phone was very helpfull in helping me find what i could not on the web site. Delivered quickly"


Verified
5/5

2013-03-08

"Ya'll have been great to deal with. However, my X-Large helmet sized to your chart did not fit. I'm in the process of exchanging it for XX-Large. Great helmet! SHOEI"


Verified
5/5

2013-02-26

"Exceptional customer service and fast delivery, and free shipping! Outstanding!"


Verified
4/5

2013-02-25

"Quick Shipping and good price"


Verified
5/5

2013-02-24

"fast delivery, great info about the process. Product exactly as shown."


Verified
5/5

2013-02-24

"I'm very pleased with my purchase and couldn't be happier with the customer service team and how they helped me."

Detailed Review Benchmark + -
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Verified
1/5

2013-02-16

"HAVE NOT RECEIVED IT AS YET.AS FAR AS I KNOW IT IS STILL IN SAN FRANSICO USA I LIVE IN EDMONTON AB CANADA"


Verified
5/5

2013-02-14

"Order was shipped lightning fast.
Jacket looks great and fits great, too! Feels like I will have good protection if I were to encounter a 'get-off'.
It was unavailable in my correct size, at that other motorcycle mega store! I also saved a few bucks to boot!
"


Verified
4/5

2013-02-13

"Great product. The communication was bad. I sent 2 emails to helmet city inquiring about additional purchases but I never received a reply. The order status was also communicated badly and I finally has to call to find out where my helmet was."


Verified
5/5

2013-02-13

"Very happy,received in 2 days"


Verified
5/5

2013-02-12

"They have quality merchandise and dealt with me quickly,with professionalism. "


Verified
5/5

2013-02-11

"The ease in which I'm able to shop and the convenience of the Free 2 Day Shipping. Very good experience. "


Verified
5/5

2013-02-07

"Supper fast service and frindly staff. i will remember Helmet City on my next order.
Larry From Black Hills Corp
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-07

"Helmet City has to have the fastest delivery of any on-line retailer I have ever done business with! Ordered 1/30 @3:58EST and received my helmet 1/31 @5:10.
Great products, great service, great people!
"