"Love Helzberg. Won't purchase from another jewelry store."
"I enjoyed using your mobile site today. I saw a wide selection of what I was looking for. The information on each item was very usefull."
"It was good I’m just looking for a birthday present for me"
"very easy and great experience"
"I Love the site and will definitely return in the future!"
"Overall, I LOVE the product that I ordered from Helzberg. The pricing was awesome, you had exactly what I was looking for, and the online checkout process was great!However, the delivery process left quite a bit to be desired.I placed my order on 4/10, and in the email it said I would receive a notification when it had shipped to the store for pickup. However, 12 days went by and I didn't receive any notification on it at all. I chatted in with a Customer Service rep and they said it would be ready in a few days however, I never received any update on it or the process with it being shipped or the date I could pick it up.I finally ended up calling Helzberg and that rep was very helpful and called the store to confirm in fact it was ready. When i went into the store to pick it up, they let me know it had been ready for several days. However, I had never been contacted via email as it said I would be. This part of the process was very disappointing. Right looks great though"
"In my last online order y bought three rings and I went to the store for change one ring for another one that is 5 times more expensive and I can not do it because my order it was a retail... I am not happy with the service. Thanks"
"I found what I wanted and ordered it immediately. Shipping was fast and I am very happy with my purchase!"
"i’ve found that many times lengths of bracelets are missing, and many times the ones that are listed are not available for larger women"
"THIS SITE IS WELL ORGANIZED AND EASY TO USE. THE DESCRIPTIONS ARE CLEAR AND ACCURATE. AND, OF COURSE, THE JEWELRY IS QUITE LOVELY TO LOOK AT!"
"I just came for information and found all the information that I needed. Thanks"
"It was a gift so I don't know all of if I can answer it correctly"
"The necklace was tangled and knotted when it arrived. We have brought jewelry from Helzberg for years but I will probably buy it in person next time."
"false advertising item was not what appeared on the websited"
"that I can order online, without leaving my house."
"Very pretty rings. Saving up to purchase soon."