"I ordered a pink butterfly ring for my daughter's birthday. It was delivered ahead of schedule, packaged wonderfully, but it wasn't pink. I will now have to take it back to a HD store and hope they can get it right. Everything was great except the actual product."

"The necklace was beautiful but I expected it to be bigger...the picture on line was misleading"

"Person was not nice. I felt the person was very sarcastic. Not pleasant at all."

"Tieshea McGee-Berry Was very professional and pleasant to speak to. She was very helpful in my return and purchase of another ring. I also loved how she greeted me on the phone. “How May I make you feel loved today” brilliant!"

"It was ok, trying to find coupon offers that I know are available"

"I like the store I have purchase in the past and most likely I will purchase again."

"Great customer service. Was able to see my ring before purchasing."

"Love the look and style of the merchandise. The website was a smoother transaction than my experiences in the store."

"Item was gorgeous & perfect, shipping time was above average, customer service is fantastic. The only problem was actually receiving the item, due to signature, misinformation from somewhere & not me."

"It was just ok .. nothing that would say what a good experience.. plus I didn’t find what I was looking for regardless of keying in specifics"

"Beautiful jewelry for special occasions and family plus for self!!"

"The only surprising fact was when I went to pick up the pkg the UPS store was in a flower shop which didn't indicate that there was a UPS store in the location. Which was kind of odd."

"What was important to me especially was that the products that I ordered depicted what I viewed on line. I was not dissapointed. Excellent quality. In the past I have shopped purchasing Charmed Memories Adjustable Bangle Bracelets which to my knowledge are no longer available. I came across your website in my search for the same style and was happy to see the many options. Would love to see more. Zodiac signs in particular."

"Very nice I was greeted immediately and was treated great and my product met my expectations.I will purchase from Helzberg again."

"This site is years out of date in visual appeal, shopability, and navigation. Plus the load times were terrible and I had to pick filters one at a time. Just awful."