"Purchased corset in Sept 2021 thinking I was ordering from California for Halloween. The item got stuck in customs in Los Angeles and I did not get it until after Halloween. Customer service would not help me. Filed a PayPal dispute and they gave me back $6.90 but I couldn’t return item. "
"They have a fraudulent website that makes it look like they are based out of California but they are not. Phone number is a scam phone number. Website says 7 to 10 business days for delivery, because we would think that it’s coming from California but it’s actually coming from China. Even their tracking app “Shop” is a scam because it only shows the package going around and around China And never making it out of China. Don’t waste your money don’t use this company. Item never really arrived But I was charged $45 immediately. Scam company. "
"Save yourself the headache of ordering from them. You ill never get your money back and customer service is non existent. When you contact them, you get no proof you did, so keep that in mind if you try to dispute the charges. The return policy is non existence. Buyer beware!! "
"Ordered two body shapers one dress one body suit only got the body suit not the dress sent 3 emails 2 Contact me through their website o e Facebook message awaiting my body shaper dress that I paid for and did not receive to date "
"I purchased from this site in 2018 with no problem. However, I recently placed another order in May 7, 2020 and as of July 18, 2020. I still have not received my item. I have attempted to contact the email on several occasions regarding my order, yet they only option offered is a 10% discount to place another order and say that the package is delayed because of COVID-19. First, I'm not going to place another order if I haven't received my first one. Secondly, if you had this extent of delays in shipping it should be posted on the website, as I would not have even placed an order. Thirdly, they appear to block negative reviews on their site as they never posted my 1/5 review that was submitted given not receiving my items. Fourth, not only have I not received my item, they are refusing to refund my money and saying it can not be returned. BE WARE! They seem to be just fine with taking your money and not following through with making sure you receive your items."
"I ordered an item on May 11, 2020 I emailed people on June 11 and I have not heard anything back it’s been almost a month and I got express shipping. I have sent multiple emails I have gotten multiple fishy emails from the lady who her name is Doris she first told me that my item was sold out and that they could refund me my money or they could give me 10% off the website then she emailed me saying that they had shipped my item and the item cannot be returned any more I have not received my item and they will not return my emails or send me a contact information so I can contact a manager and a supervisor or somebody that I can speak to to get my money back I will be reporting this I will be suing this company. I ordered an item on May 11, 2020 I emailed people on June 11 and I have not heard anything back it’s been almost a month I have sent multiple emails I have gotten multiple fishy emails from the lady who her name is Doris she first told me that my item was sold out and that they could refund me my money or they could give me 10% off their website then she emailed me saying that they had shipped my item that the item cannot be returned anymore I have not received my item and they will not return my emails or send me a contact information so I can contact manager a supervisor or somebody that I can speak to you to get my money back I will be reporting this I will be suing this company"
"This website is a scam! I wish I would have read the reviews before ordering. Do not order anything from this website!"
"I bought an item on 2 April 2020 and never heard anything from them again. I have sent three emails and I have not had one
response. It is a scam! "
"I read the terrible reviews before hand knowing what I was getting into. I don’t mind it taking a while to shop, but I have waited 2 months for my item to even ship and it still hasn’t. I sent several emails, no responses. But that wasn’t a surprise. I will adjust my review if and when I receive my item. "
"I've tried to return some items that were too small I don't even need my money back I just want a larger size and noticed that the address doesn't exist I've went to UPS fedex and the Post Office I also noticed that they do not answer the emails although I've only tried 5xs and finally the foam number that they have list it no one ever answers that he goes straight to busy you should be ashamed of yourself hiipps go out of business you absolutely ****"
"They are liars and will email you to pretend they are a real company but the website it is fake . "
"Completely a fake company ... built on lies and deceit. Paid for dhl 6 day shipping .. that was 2 weeks ago. I've gotten a few responses via email after threatening them . I had a deadline and never thought I'd be going tru this . They refunded me my $12 shipping but wont cancel the order or even tell me where my package is DO NOT BUY FROM THEM"
"I order an item thinking it’s for California not true at all it’s from China. On there website it says 2705 29th Street, San Pablo,CA 94807
United States Email: ****@****
Phone: ***-***-**** . I also paid extra fast shipping with DHL but guess what they shipped it with EPacket it took 1 month for me to receive the item. I tried contacting them and asked for a refund for shipping they never answered. This website is a fake do not buy anything from this website. "
"I ordered from this website on 10/6 and as of 11/16 still haven’t received my order. They refuse to refund or even help communicate with the post office to find my item. DO NOT order from this site, they don’t care about their customers and should not be in business."
"Do not order from this company. They take forever to ship, refuse to cancel the order once you request cancellation, and even if the item still has not been shipped, they refuse to cancel the order. This company is a very unprofessional company and I highly recommend nobody buys from them. The item also arrived damaged and unwearable.
We purchased the item with the intent to use for a holiday party and the item was purchased ten days beforehand. We received the item 22 days later with a refusal to refund.
Avoid buying from this company at all costs."