"Do not order from this company. They take forever to ship, refuse to cancel the order once you request cancellation, and even if the item still has not been shipped, they refuse to cancel the order. This company is a very unprofessional company and I highly recommend nobody buys from them. The item also arrived damaged and unwearable.
We purchased the item with the intent to use for a holiday party and the item was purchased ten days beforehand. We received the item 22 days later with a refusal to refund.
Avoid buying from this company at all costs."
"Do not order from this company they are not from California they are from China. A 7-10 day delivery takes 6-8weeks. They do not disclose this information. When you attempt to get a refund they have poor English skills and refuse to refund claiming they can't stop the shipment. I ordered a corset on Oct 13th and still haven't received it. Filing fraud claims with the BBB and my credit card company. Buyer beware! "
"They are awful, my item still hasn’t shipped and they are trying to tell me that I can’t return it. They are a fake a phony website that needs to be shut down!!!"
"Ripped off. Never received. 7 to 10 days delivery my ****. It has been 5 weeks and still in China. No replies to my emails. Their site needs to be shut down."
"You have to be a size 0 to wear these clothes and if they don't fit you are stuck no refund. Horrible experience never again "
"I guess I should have read the reviews before ordering. I received my corset and it was to big. They won't exchange it. They told me to sell it to a friend. Just wow!!!"
"As others have stated, the information on the Hiipps website concerning refunds is inaccurate. They are based out of China, not California. I wanted to return one of the items that I'd purchased so I tried to call the CA phone number but it wasn't working. I then emailed them and to their credit, they replied right away. I was told that the shipping costs to send it back to China would cost more than I paid for the item and that they would give me a $5 refund and let me keep the item. After all was said and done, I ended up getting a $10 refund and am now stuck with a corset I don't need. The corsets are wonderfully made, but buyer beware that you won't be able to return anything for a full refund!
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"Product took over 3 weeks to arrive (from China, not California).
Followed sizing guidelines, product was way too big.
Attempted to contact for exchange, all my emails were ignored."
"I ordered a corset according to the size chart on their website. It was far too large for me and I suspect they sent me a size larger than I even ordered because the tag was cut, there was no size on the corset at all. I emailed their customer service twice requesting an exchange and I never received a reply. I wish I would have read reviews before I ordered from them. Please don't purchase anything from this company. Their products ship from China anyway. "
"I purchased an item from them they charge me and when I ask why didn't I get it they told me they were out of stock. I finally received the item it was too small I tried to return it per the return process only to find the address is fake."
"I ordered a belly wrap and chose a size according to their size chart. The item took a little over a month to arrive and was maybe 4 sizes too big. I read over the return instructions and maild the item back in its origional packaging along with my proof of purchase the following day. It was returned to me after two weeks with "return to sender" written on the package. So I did some research. And the address appears to belong to an attorneys office. Anyway I attempting to call the number on HIIPPs website and that number appears to be a fake. This item will be going in the garbage. And I just threw $40 dollars away. This is a SCAM. Lesson learned. "
"I ordered a gray bodice from Hiipps. The item description was gray. The photo was gray. The confirmation email said gray. I received a white one. Hiipps refused to send a gray one, trying to convince me that it was "sort of gray/white." It was white - all white. Then they said they didn't offer it in gray. I showed them the confirmation email. That made no difference. For a $21.00 bodice, they offered me a $5 refund telling me it was too much of a hassle and too expensive for me to return. DO NOT do business with this company unless you are prepared to potentially throw money away. Terribly disappointed. Buyer beware!"