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Verified
5/5

2011-12-23

"Very Easy website to navigate and the delivery was super fast Thank you!!!!"


Verified
3/5

2011-12-23

"Was not the quality! The remote control helicopters wouldn't even get off the ground! Also the remote control toggle broke immediately. The kids are horribly disapointed."

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Verified
5/5

2011-12-23

"I truly can't be more happy with my purchase. I expected, with the high volume and other's complaints that I found on FaceBook, not to get the order in before the end of the year. However, it was exactly 1 week getting to me. I will say that the free gun that came with the purchase was very funny. I can't even fit my finger in the trigger guard, but it was free so....
I am just getting into air soft, but I am so impressed that any future purchases will be made through HobbyTron!
"

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Verified
2/5

2011-12-23

"1. I did not receive a confirmation email after I placed my order
2. Because of this I could not check on the status of my order.
3. So I sent an email but did not receive a reply.
4. On Monday I called. Humans were too busy, so I left my name and number. Never got callee back.
5. Package came today, but stress of not knowing if this order went through was not worth it.
"

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Verified
2/5

2011-12-23

"Item did arrive, however at stated when ordered I would get an order number upon confirmaiton of order. I did get that order number, nor did I get a confirmation. Only saw where you charged my visa account...?????"


Verified
5/5

2011-12-23

"This was my first experience with the company and it was very good."

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Verified
4/5

2011-12-23

"Overall our experience was good. We did have trouble tracking our order and knowing when our order shipped. But our order arrived on time."


Verified
5/5

2011-12-23

"I was extremely satisfied with my experience with HobbyTron.com. Not only was the online ordering very simple, all items taht I purchased were delivered on time and very fast. At this time of year it's pretty standard for many company's to fall short in the shipping promises that are made. This was not the case with HobbyTron.com. Fast, reliable, and exactly what I ordered! Thank You!"

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Verified
5/5

2011-12-22

"Very impressed. Good selection and speedy delivery."

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Verified
4/5

2011-12-22

"I would like to say that it has been a good experience, but the order hasn't even come yet. I thought this would be here for Christmas but maybe not."

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Verified
5/5

2011-12-22

"It was great! My son gave me his Christmas list late as usual.. I place the order and all is well for a great Christmas."


Verified
1/5

2011-12-22

"I knew that I was cutting it close when I placed on order on Sunday Dec 18th for my son's Christmas present. So I kept checking on the status of the order using the link that they provided in the confirmation e-mail. When I was still getting the same screen showing that the order was processing and that I'd be informed when it shipped, I found and purchased a similar item from a local store. Then I went home to cancel the order. I double checked that I still had the same "order processing" message and I did. But when I said that I wanted to cancel the order I was told that I couldn't because it was already shipped and given the UPS tracking number. I tried asking about when it shipped and why the web site hadn't updated, but the on-line chat person didn't respond. When I checked UPS it turns out that the order actually shipped on the 19th."

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Verified
5/5

2011-12-22

"Great experience and product. Arrived quickly and with no problems!"

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Verified
2/5

2011-12-22

"I did not like that you tried to call customer service and you were left on hold. I understand it was busy and they kept saying that but then the phone would ring they would put you back on hold, it would happen again and then it would put you through to an answering machine."


Verified
3/5

2011-12-22

"Well, my order that I purchased on December 14, 2011 is still not shipped from the HobbyTron warehouse. I would have expected my order to arrive by Christmas. NOT HAPPY AT ALL...!!! My order shipped a short time later after I wrote this. I'll review after Christmas when my son uses the product."

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