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5/5

2017-05-15

very happy

"They worked very hard to help us,and complete the order and shipped it in a timely manner. We will look at their store first when looking to purchase something for the boat and or fishing.
Thank You for the great customer service.
Glenn
"

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1/5

2017-05-11

BUYER BEWARE!!!!!!!

"THEY ARE NOT AN AUTHORIZED TACO MARINE RESELLER. I purchased a Taco Marine 70' White / chrome rub rail kit online. Shipping was fast but the product sent was not what I ordered. I took pix of the item and sent it back with UPS. I called customer service the following morning (it was after their close of business the day I received the item) and the rude representative tried to blame it on Taco Marine that "they often put products in the wrong boxes". They said they couldn't do anything without pix of the item and when I sent them pix they said they "had to wait until they received the item to check it out". After they received the item back they refunded my money and said we aren't shipping you another one "because you took too long to notify us". When I asked for a supervisor the first time I was told that "nobody is available right now", and transferred to an empty voicemail the second time. Customer service is rude!! I spoke with Taco Marine about the incident and was told that "Hodges Marine is not an authorized distributor, dealer, or reseller of Taco products. If they are selling Taco products, they are doing so without our support and we cannot provide any assistance to the customer." Only good thing I can say is that they refunded my money.
"


2/5

2017-05-05

Highly upset

"They are a horrible rip off company. I contributed money for a gift and a tv was purchased from Hodges's marine. They sent a broken tv and now will not send another one and are keeping money. Do not use this company "


Verified
5/5

2017-05-01

Great Prices and Fast Delivery

"Hodges had the products I wanted in-stock at prices lower than most retailers. I placed my order and received it a couple of days later. I'm very pleased with my new Humminbird Helix 10 SI!"

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Verified
5/5

2017-04-07

Leery customer due to low prices but have had nothing but a good experience.

"I was leery purchasing from Hodges due to their low prices and mixed reviews but have had nothing but a good experience on my first 3 orders. I think the issue people have with Hodges is that they expect a full retailer experience with this business but want near wholesaler prices. That just isn't realistic. Hodges delivers low prices, if there is an issue with your purchase it's up to you to take it up with the manufacturer. Go into buying from them with eyes open and you will appreciate what it is they do, and do well. If you want full retail support pay more and get more. Nothing but good things to say about Hodges. "

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Verified
1/5

2017-04-07

Cancelled with no warning after 3 days order hold

"Horrible service. In 3 days of holding I went on chat to inquire about placed order: it was cancelled. No email, call, nothing... Avoid at all costs."

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Verified
5/5

2017-04-06

Repeat customer

"Have ordered from Hodges several times and have always been pleased with their prices, products, and service."


Verified
1/5

2017-02-22

Be careful! Pictures not what they are really selling!

"I ordered a conversion kit for my boat toilet and what they sent was not what was pictured . They are no help on the phone just like a parrot saying go to website ... You would think since they are at fault they would help to resolve this quickly but no ... Now they say days to get a response on the return/ram NEVER AGAIN! Do yourself a favor deal with a company not a website..."

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Verified
5/5

2017-02-02

Have great prices and fast delivery

"I have no problem buy from them again. They have great prices and fast delivery. "

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Verified
5/5

2016-09-06

Fishing for Information

"I needed to buy a compass for a client and I don't know anything about boats. They helped speed up the learning curve and found me the exact replacement I needed. And the best part...I didn't have to hold for hours. I sent pics and got a fast reply. Definitely going here for all future client needs!"

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Verified
5/5

2016-06-26

Hodges Marine Electronics Highly Recommended

"I was looking for replacement waterproof/resistant speakers for my RV. After searching the web I discovered that they had a great selection of waterproof/resistant speakers. After comparing the same speaker, price, taxes, and shipping (within Florida) they had the lowest overall cost. What I received was exactly what I ordered. I received my order in a very timely fashion. "

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Verified
5/5

2016-06-13

Excellent Customer Service

"Had an issue with A Furuno GPS with a bad screen that needed to be returned. Hodges Marine handled the return with no hassle and had a new unit to me with in a few days. Having great prices and great customer service leaves Hodges leading the pack on where to go for your marine electronics. "

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Verified
5/5

2016-01-12

"Great price, on-time delivery. Item as described"

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Verified
5/5

2015-10-08

"I ordered a Powerwinch for my 22' Premier tritoon boat and it arrived within 5 days. Very easy to order from with great prices. The lowest I could find. "

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Verified
5/5

2015-09-03

"Extremely satisfied. Order came very quickly. I had a problem with the ordered item, they had a new one out to me the next day with the return ups label. Fantastic. I will order from them whenever they have what I need. Five stars"

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