ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.03/5
Return/Replacement policy:
4.34/5
Featured Review


Verified
2/5

2020-06-14

Socks

"I ordered a pair of socks that were in stock (size 11), and a week later i got a phone call (Would have preferred an email) saying they were out of stock and if i wanted a different size. I called back and told them the new size, and am still waiting on the order. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-06-23
A rep from Holabird Sports, therealholabird, has responded:

“I sincerely apologize that your order took longer than expected to arrive. We don't want to make any more excuses as to why your socks took so long to arrive but to say that we are sorry and hope we can make things right. Our Reputation Manager will be in contact with you soon to see how we can help better your current shoping experience. We look forward to speaking with you soon! ”


Verified
4/5

2020-06-13

The shoe arrived faster than expected

"I appreciate the "roll bar" in the New Balance shoe to mitigate my ancle roll."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-13

Fast shipping!

"This is my third or fourth purchase from Holabird Sports--they have shoes in extra wide width that I can't find elsewhere. Their shipping is really fast--I always use the free shipping and it's here within a few days usually. Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-12

Holabird is the way to go.

"I ordered 2 pairs of Brooks that were on sale. Prior to ordering on Holabird, I went to Zappos, which is my go-to site and found they were out but they agreed to contact me if these shoes became available. In meantime, I saw that Holabird also was out but agreed to contact me if available. As Holabird contacted me, I now have 2 new pairs. They came in timely manner. Holabird even gave me $5.00 coupon for future use.

I have been wearing the Brooks Addiction for about 10 years and order new pairs each year. I have a high arch and need the support of this shoe. I will use Holabird again and will recommend to friends and family. Thank you, Holabird
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-12

Quick delivery and great price

"Product was exactly as advertised and send via usps within days of order. Will definitely be a repeat customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-12

happy customer

"excellent company, have been satisfied customer many years"

Detailed Review Benchmark + -
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
5/5

2020-06-12

Great experience!

"The shipping experience was great! Speedy shipping and the product arrived just as described! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-11

Great customer service

"Contact them for a return and they made it easy and fast. Jeniffer was great . Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-10

Just what I asked for.

"Great experience and fast delivery. H.S. R O C K S! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-10

fast and the product was perfect

"fast and the product was perfect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-10

Best service ever

"Found Holabird Sports by accident when shopping for shoes. They had the shoes I needed at a fabulous price and their same day free shipping was nothing short of amazing. My order was packed efficiently, arrived in perfect condition and very quickly! I was super impressed! "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases

Verified
5/5

2020-06-09

Awesome

"Every part of the experience was as advertised. Well done!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-08

Shoes

"No problems! Merchandise great. "


Verified
5/5

2020-06-08

holabird rebate

"after a mistake by them in sending the wrong case of balls, I submitted a complaint that they made me wait until the case of balls were received back until they would sent out the correct case. they said they were going issue 20% discount on my next case of balls."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-08

Repeat customer.

"Decent prices and reliable seller"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges