"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Holabird Sports has some of the best prices along with fantastic customer service. A return bag is included in the delivery for potential returns along with instructions. I’ve ordered twice from them - shipping to Indiana & I’ve never had a damaged product. Will definitely reorder from them in the future!!"
"Not great, slow shipping and bad return policy. "
"It took several days after I submitted my order to ship. It’s already been two weeks and I still haven’t received it."
“We sincerely apologize that your order is taking longer than expected to arrive. After looking at your order details it looks like we called you to notify that your order had to be restocked from the manufacturer delaying the ship date. We are located on the east coast so shipping to the west coast would take up to 7 business days to arrive with the free shipping method that you selected. This is no excuse. We value your review as we work to improve our services so you continue to shop with us for your racquet sport’s needs. Your order is expected to be delivered by the end of today. Our reviews manager will be in contact with you to see how we can help better your current shopping experience. ”
"I only buy my running shoes from Holabird. Great prices and fast delivery. I don't even comparison shop anymore."
"I have been ordering from Holabird for more than 20 years and have always had good service."
"Great service every time for over 4 years. Very good prices and quality shoes."
"Great products and service, stringing racquet with right tension and gut. "
"Holabird provides excellent products at very good prices! They are very prompt in shipping your order."
"I had to return the shoes I bought because they were the wrong size. The were VERY accomidating!! They refunded my money very quickly! They also suggested I order the ones I wanted right away because there was only one left in that size. They are perfect!! "
"received quickly as ordered good condition all good"
"Awesome shoes At a great price
"
"Not much to report...which is a good thing. The last time I ordered tennis shoes from you (several years ago) they never arrived at my home. In fact, they were apparently sent to another STATE! So I was a bit reluctant to go through the same process, but I did and everything well smoothly. The ordering...your updates on deliver...and the delivery itself. So thank you."
"I purchased a pair or New Balance walking shoes. The shoes were as advertised and the service was excellent. "
"Product sold was not in stock. Sold around April 28th; delivery expected May 18th. For products advertised to be in stock and payments received by seller, seller needs to expedite delivery of sold product (or cancel the order and refund money) immediately. This behaviour leads me to believe that the seller does not really care about buyer receiving a good experience as well......"
“We sincerely apologize for the poor shopping experience that you had with your last order. We value your review as we work to improve the customer shopping experience. Unfortunately with multiple orders being placed daily, in rare cases our inventory does not match up and has to be restocked by the manufacturer. We call you right away to notify you of this delay so you have the chance to cancel or change the order. The charge that you see on your account is a temporary hold until your order actually ships. We appreciate you shopping with our small family owned business. Our reputation manager will be in contact with you soon to see how we can help better you current shopping experience so you think of us in the future for you fitness specialty needs. ”
"I have ordered from Holabird Sports for years. The order is always correct and delivery is timely. It is my go-to place for athletic shoes."
A rep from Holabird Sports, therealholabird, has responded:
“We’re sorry that your product did not fit as expected and that you are dissatisfied with our services. You selected the free shipping method that takes 4-7 business days to arrive to the west coast from our one shipping location in Baltimore, MD. We do offer free returns for products that were sent by mistake or need to be returned under warranty. We value your business and hope that we can continue to provide your fitness specialty needs! ”