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Product & services pricing
4.19/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.46/5
Customer service:
4.09/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-03-02

Great customer service!

"My shoes arrived quickly But I needed a different size. They helped me with a label free of charge and exchanged the shoes without a problem. They’re also the cheapest deal I found for shoes. :)"


Verified
5/5

2018-03-02

Shoes Clues

"Ya'll had the best price on these shoes. They came quick, what else can I say. "

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Verified
5/5

2018-03-02

Great Transaction

"Good price, quick communication, started shipping same day, and tracking info accurate. As usual I highly recommend Holabird Sports."


Verified
5/5

2018-03-02

My Go To Store

"For all running and athletic shoes. Great online pricing and customer service employees who are friendly, honest, helpful and knowledgeable. "


Verified
5/5

2018-03-02

Very happy all around

"It was easy to order and received it in short time keep it up thank you"


Verified
5/5

2018-03-02

GREAT PRICE AND SERVICE

"Got the shoes I want it within just a few days. They are exactly as my others that I wear for work. The only thing is there a bit smaller at the top so I cannot wear these must send them back maybe I will try a wide. Other than that they were great."


Verified
5/5

2018-03-01

Quick & Easy

"I have been dealing with Holabird for years and always receive a great deal."


Verified
1/5

2018-03-01

Misleading website

"Website stated shoes were in stock, 3 days later I received an email stating there were not in stock and it would be another 5-7 days. Canceled order"

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Rep reply posted 2018-03-01
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that we were not able to deliver a product that was shown available on our site. We value your business and don't want to make anymore excuses than you have already heard but just say sorry for not being able to deliver this time. A customer service manager will be in contact with you very soon to see how we can help better your experience so you think of us in the future for your next pair of running shoes. ”


Verified
5/5

2018-03-01

Florida runner

"Good value; easy to shop. "


Verified
5/5

2018-03-01

Tennis sneakers

"Came promptly, like the sneakers. Bought for good price and especially, free return shipping"


Verified
5/5

2018-03-01

Perfect customer experience

"I ordered the wrong size shoes for my stupid wide feet. I called about returning them and the person I spoke to couldn't have been nicer. I will only by shoes from Holabird from now on. Highly recommended!"

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Verified
2/5

2018-02-28

Slow

"Ordered shoes 2 weeks ago and used free delivery. Still do not have shoes but have been asked to complete a survey !! "


Rep reply posted 2018-03-01
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that you were asked to complete a survey before receiving your order. We value your opinion and want to know how your online experience was from navigating our website to checkout. After tracking your order, it is scheduled to arrive by the end of the day 3/1/18. We hope that you enjoy your new shoes when they arrive and hope to serve your running needs very soon. ”


Verified
5/5

2018-02-28

"Great price, free shipping"

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Verified
4/5

2018-02-28

Quick delivery, bad return policy

"I ordered a pair of running shoes from holabird. They were offered at a great price and arrived quickly. However after one short test run outside, it is clear these are not working for me - and holabird will not allow returns for a shoe that has been worn outside. That means I've lost $100. :( Many running stores allow returns in this scenario because it is so common. I will be hesitant to order from holabird again unless I am absolutely sure the shoe I have ordered works for me."

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Verified
5/5

2018-02-28

Tennis sneekers

"Right on first time. Thanks"