"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"I was confused on how to order Altra shoes for a friend. She does not have a computer but had me order from Holabird using her card number. I had to call the store because I first listed my address and it was different from her card. I was able to enter her info and have them shipped to her. I signed up for email with my email and call her and notify her of your promotions.
My husband has ordered from Holabird for years. Holabird prices are the best on the internet. "
"All was fine. It's just with something like shoes, free returns would be very much appreciated as fitting is often unknown. But if I know exactly what I want I'd use them again. "
"I ordered Hoka Bondi sneakers. My foot doctor recommended that I wear them due to a foot problem. The shoes were exactly as ordered and arrived on time. "
"I have gotten zero communication about the shipping. Over the course of several days when clicking on the tracking number while logged in it continuously says unavailable. I have no idea when the package is due to arrive and my credit card has already been charged. But, I've gotten an email a day since ordering regarding sales pitches. I would change my stars to 3 if I actually received the package."
“We sincerely apologize for the lack of communication that you had on your order. We appreciate you bringing this to our attention as we work with the carrier to update you from the moment your order leaves our warehouse to arriving at your front door. After tracking your order, it appears that your order was delivered today, 2/21/18, at 9:45 am. If this is not the case, please let us know so we can track where your package is so you can start enjoying it. ”
"Easy, fast, and secure. Shipped very quickly and arrived on time."
"Only place online that I could find these squat shoes in the color and size I wanted. And then to top it off they were shipped and at my door 3 days faster than anticipated. They included a return bag and label in case the item didn’t work out. Highly satisfied and would recommend. "
"Found the perfect running shoe on a close out. Once I tried them out I went back and ordered two more pairs."
"The customer service is by far superior. One item of two was out of stock so they held my entire order. I really wanted the shoes for a gift but they held the order and, therefore, the shoes were late. "
"I would highly recommend."
"Fast efficient amazing service"
"The order was accurately filled and shipped in a timely manner. I would definitely consider future orders with this company."
"Don’t pay retail for tennis clothing! This site has a great selection and ships quick and free. "
"Will definitely buy from them again. Easy to order fast free shipping. "
"Simple to order, quick service, reasonable pricing."
"New shoes and stick. Shipped right away and perfect "
A rep from Holabird Sports, therealholabird, has responded:
“We appreciate your review as we work to improve the customer shopping experience. We're glad that you are enjoying your shoes and they fit great. We understand that in some cases, especially with shoe updates, that fit is difficult to gauge. We hope that our item descriptions are descriptive enough to explain fit that you can make the best sizing choice. We value you as a customer and hope that you continue to shop with us for your future running and racquet sports needs! ”