"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Fast and easy quick checkout"
"Received what I ordered, when it was promised, at a fair price. Cannot ask for anything more than that. Thank you!"
"They were out of my size 14 shoe in the brand I wanted but found me a better shoe in my size and gave me an additional 10 percent off! Got it to me fast and I'm up and running again!!! ;-)"
"I like the sales. I know what I can wear. I know my size. Delivery is speedy. Why shop anywhere else and never in a storefront retailer."
"I've been to the store in MD, and I have always had great service from Holabird Sports. Not the biggest tennis selection, but usually enough for most people. They shipped very quickly. Highly recommend. "
"Order was handled flawlessly and delivered very quickly."
"Received an email announcing that what I bought was delivered. This is very nice, except for the fact that it did not deliver."
"First rate, would definitely purchase from again!"
"Easy to order, best price, product arrived Ins great condition (new, undamaged)"
"Although the online site said my shoes were in stock, 4 days after ordering shoes, a CS Rep called to say they were on back-order and would be 5-7 days longer than originally promised. Too late for my son’s 5K. They refunded my $$, but should have called within 24hrs of placing my order! Had to order the shoes from another store and pay expedited shipping!!"
“We sincerely apologize that your order could not be completed as expected. Unfortunately with closeout items it is difficult to be 100% certain that a size will be available. We try our very best to fulfill every order right away but unfortunately some hiccups do occur in rare occasions. We were not able to notify you sooner because the order was placed over the weekend and did not process until the next business day. But enough excuses. We value your business and want you to be able to shop with us confidently. A customer service manager will be in contact with you very soon to see how we can help better your shopping experience. We hope you give us a second chance to deliver you and your sons run specialty needs. ”
"Kids love the balls and the product is exactly as advertised.
"
"tracking said to be delivered on the 11-24 2017 , Did not get DELIVERED !!!!"
“We sincerely apologize that your order has yet to arrive. After tracking your package it appears that there was an unexpected delay. We will be working with the carrier to give you an exact date of arrival for you. We apologize for this inconvenience. A customer service manager will be in contact with you very soon to see how we can help better this unfortunate delay. ”
"Very good shoes. Only subpar comment is that the padding insert is very thin. Had to replace it with a better one."
"I ordered the women’s size 8 wide Ghost 10 Brooks. Sweet!"
"Great price and I appreciate that the shoes came with a return envelope enclosed (although I have no intention of returning them). But it took 9 days for Fedex SmartPost to get my shoes from West Virginia to Seattle?? The US Postal Service would have been faster!"
A rep from Holabird Sports, therealholabird, has responded:
“We apologize for the email confirmation that your order has been delivered without actually being delivered. Your order is on its way and is scheduled to arrive by the end of day on Tuesday 11/28. We appreciate you bringing this to our attention as we work out the kinks to be the best online shopping experience for you. ”