ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.13/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.41/5
Customer service:
4.03/5
Return/Replacement policy:
4.23/5
Featured Review


Verified
5/5

2017-11-14

Excellent experience

"Excellent experience with Holabird Sports. Fast shipping. Great prices."


Verified
5/5

2017-11-13

Tennis Backpack

"Flawless ordering, shipping, product. Thank you Holabird Sports. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-11-13

Good service

"Delivered as expected, goods in mint condition."


Verified
5/5

2017-11-12

"Great value...fast delivery "


Verified
1/5

2017-11-12

Still waiting on shoes

"Order them on 11/4 still waiting on the shoes
Fed ex we delivered them on 11/14
Too long
"


Rep reply posted 2017-11-16
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order took longer than expected to arrive. Unfortunately orders going from East Coast to West Coast take 5-7 business days to deliver for free. This is no excuse. We pride ourselves in delivering not only the best products and prices on the web, but even better customer service. We are working with the manufacturer to improve shipping times so you can shop with confidence knowing you are getting the best deals and can enjoy them as soon as possible. ”


Verified
5/5

2017-11-12

Score with Holabird

"Like the card enclosed with merchandise "inspected by Winston". "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-12

Good place to buy running shoes

"Bought several pairs of great last years model ascis running shoes at discounted price. They were shipped quickly and received in perfect condition. I have used this company for several years and have only had good experiences. Perhaps their website is not the most modern, but I always end up with the right products and fairly fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-11-11

Good service, Good price

"Item (Wimbledon balls) delivered in timely fashion, freight included in price. Can't beat these balls or Holabird's price"


Verified
5/5

2017-11-10

Fast service - good price

"Exact same pair of shoes I bought previously bit $40 cheaper."


Verified
2/5

2017-11-10

Anti theft device still attached

"My polo was delivered w the anti theft device still attached and the garment slightly torn at the site of anti theft magnetic device. When told, they told me to ship it back but had no other polos in stock in my size. "


Rep reply posted 2017-11-16
A rep from Holabird Sports, therealholabird, has responded:

“There is no excuse as to why your polo did not arrive in 100% condition without the anti theft device attached. We value you as a customer and hope that you give us a second chance to deliver your racquet sports specialty needs. A customer service representative will be in contact with you soon to see how we can help better your current shopping experience. ”


Verified
5/5

2017-11-10

received the shoe

"received the shoe is good condition. Nice."


Verified
5/5

2017-11-09

Garmin

"Excellent experience!
Thank you.
"


Verified
5/5

2017-11-09

Web order...

"No personal contact so can't comment much on that part of the transaction but the website worked reasonably well. Once in awhile I got an unintended drop down screen while perusing individual squash racquet pages.
I ordered non-express shipping and it arrived quickly anyway.
"


Verified
5/5

2017-11-08

Excellent service and product!

"Holabird let me know when the tennis shoes that I wanted became available. They were shipped quickly after I ordered them, and the package included a bag to send them back in if I needed to exchange or return them. They fit fine. I've always been very happy with my Holabird purchases."


Verified
5/5

2017-11-08

Pretty Impressive

"My son is in the military and was looking for a particular pair of weight-lifting shoes. Holabird didn't have his size. Their customer service team responded to emails and phone calls rather quickly. Kara informed us that more shoes were due in at any moment. She was right. Within a couple of days, shoes were in stock, we ordered and within a couple of more days, shoes were delivered. They are now on their way to S. Korea!!
Kara was excellent...girl deserves a raise!

Thanks!
Lisa Evans
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process