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Product & services pricing
4.17/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.45/5
Customer service:
4.03/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
2/5

2023-01-22

Dissatisfied

"I read good reviews and that made me visit the place but I would like to give them 2 stars based on my visit. Staff was friendly but I felt like they were focusing on only specific customers. I was helped once and then they never checked back on me like they checked on some other customers. I was told they would assess everything including your gait and arch type and help you choose the right fit. But I felt completely neglected. Place was very busy and I understand they were occupied but I wish they had checked on me like they did on few other customers. Unfortunately they lost one potential regular customer which I’m sure they don’t care much about as they already have a good number of customers."


Rep reply posted 2023-01-24
A rep from Holabird Sports, HolabirdSports, has responded:

“Good morning and thank you for visiting our store. My sincere apologies for your less than perfect experience. We certainly strive to ensure all of our customers have a positive experience. I have passed your review along to management but in order for us to follow up could you please email us at info@holabirdsports.com and provide your contact information so we can follow up. Please reference Google review and BH. Thank you and have a good evening.”


Verified
5/5

2023-01-21

Great service and product.

"Easy to order and came on time with no issues "

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Verified
5/5

2023-01-20

"Very reasonable prices and shoes as promised. As always, a great deal."

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Verified
5/5

2023-01-19

Great experience

"Great products, price and order fuly"

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Verified
5/5

2023-01-19

Great products, service & prices!

"Have ordered multiple times. Never disappointed. Usually the most competitive too!"


Verified
5/5

2023-01-19

Awesome

"I love using Holabird. There is a variety to choose from, check out is super easy, fast delivery and the free shipping. I am a satisfied customer and I will be using them in the future."

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Verified
5/5

2023-01-18

Purchase and return

"I ordered a pair of New Balance tennis shoes and the sides come too far up on my ankle so I knew I couldn’t play in them. I called in for a return label and it was sent that same day. I shipped out the next day and I already have a refund in my credit card. Maybe a week at the most. Excellent customer service. "

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Verified
5/5

2023-01-18

Great Experience

"Excellent price, packaging, and service."

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Verified
5/5

2023-01-16

Great Price!

"The shoes I wanted were on a great price. Delivery was delayed by 2 days, but not an issue."

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Verified
5/5

2023-01-15

Outstanding

"Web site was super easy to navigate and checkout was a breeze. My items arrived when they said they would and included tracking in their email reply about order status. Great vendor, thank you."

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Verified
5/5

2023-01-15

Very Pleased

"Found the shoes I wanted for $30 less than anywhere else. Fast shipping too. Will shop Hollabird again."

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Verified
5/5

2023-01-13

A Reliable Tennis Source

"Holabird, as always, promptly filled my order for a specific tennis shoe as soon as it became available. The service was prompt and accurate"

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Verified
5/5

2023-01-12

Awesome company and service

"Great people … service is awesome "

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Verified
5/5

2023-01-10

Excellent and very fast service.

"I MADE AN ORDER AND NEEDED TO CHANGE IT, NO PROBLEM THEY DID IT WITHOUT HESITATION
THE PRICES WERE GREAT AND WILL DEFINITELY SHOP WITH THEM AGAIN






"


Verified
5/5

2023-01-10

Always awesome

"I wish they'd posted the European size. "

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