ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.45/5
Customer service:
4.03/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2022-06-09

Tennis Net purchase

"Holabird had a good selection of items and the nets were reasonably priced and they arrived quickly. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-08

New Balance Running Shorts are Great

"Good product and price. Fit great. Order came on time with the correct items. Great shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-08

Got what I was looking for

"Great service. Fast delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-08

great price, happy with the running shoes.

"the shoes came quickly and as good as i expect it to be. the price is the best I can find + no sale tax."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-08

Great Service

"Holabird always delivers. Great customer service. Prompt delivery. Competitive prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-08

Repeat customer

"This is a second pair of shoes I purchased from Holabird sports. I order the on cloud and hoka. Will continue to order because of their selection and quick service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-05

Service

"I got the best and fastest service here"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-02

Truly Great Customer Service

"They had what I needed in stock & delivered it fast as they stated. It was not a regular size & I couldn’t find it even w the manufacturer. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2022-06-01

Costly returns and no refunds

"I would not have ordered from here if I had known that there are no refunds, only store credits, and that you have to pay for return shipping. I won't use them again."

Detailed Review Benchmark + -
Pricing of products and services
Product Returns/Refunds/Exchanges

Rep reply posted 2022-06-07
A rep from Holabird Sports, HolabirdSports, has responded:

“Thank you for shopping with Holabird Sports. I just pulled up your order details and see that your shoes were exchanged for a different size. We offer free return shipping on a lot of the items we carry but unfortunetly not everything qualifies. We state in the product's description if an item is returnable and if it would qualify for free returns.

We also offer full refunds for items that are returned within 90 days from the purchase date and received in 100% re-sellable condition.

We value you as a customer and hope that you give us a second chance to deliver you a better shopping experience! ”


Verified
5/5

2022-06-01

Quick Service

"Quick service and easy to use website. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-31

Excellent expedited delivery

"Fast processing and delivery!"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-31

Always fast shipping and Great service!

"This is second time I have ordered shoes from Holabird and can't praise the service and shipping enough. I got the shoes I ordered within two days and were a great price also."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-30

New Balance

"Excellent buying experience.

Free shipping via Fed Ex

Best store for sporting goods
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-30

Best Shoe Store

"Have been buying sneakers for past several years. Always a great experience. Will be buying more in future."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-29

Very good item

"Nice feating,, i’m very comfortable"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges