ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.20/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.47/5
Customer service:
4.06/5
Return/Replacement policy:
4.35/5
Featured Review


Verified
5/5

2021-05-23

Delivery took a little longer than expected, but proper product was delivered and price is good.

"It took a little longer time than I expected for the delivery. But, $10 discount from the manufacture price and delivered product has no trouble. I'm satisfied it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-23

The item is really fitting me

"I only can find a pair of the tennis shoes fitting me on your website"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2021-05-22

Great price and service

"Best price I could find anywhere on the shoes I was looking for. Shipped quickly. Would buy from them again. A+"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2021-05-22

Aloe on clouds

"Shoes are absolutely beautiful! They left my extra shoe strings out but they are perfect!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-21

Indeed a Great Sports Store!

"My Asics came much sooner than expected and it was very well packed.
The online description has more details than some of the visited shoe stores' associates could provide. I find it a great online sports store to get updates of new items on the market.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-20

Great price, great delivery!

"Benn searching for grey NB walking shoe #877 for several months with no luck.
got an e-mail from Holabird Sports. Great price and great delivery
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2021-05-19

No shoes

"Placed an order and you took my payment but 2 days later I am told my shoes are discontinued. "


Verified
1/5

2021-05-19

LATE

"Ordered 5/5..It’s 5/19 and no shoes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-19

Excellent product and service. Would happily purchase from again.

"Bought a pair of Mizuno Creation 20s that I couldn't find anywhere else. International delivery was seamless and fast. Despite understandable cautions, no signs of delay related to COVID. Package arrived quickly."


Verified
1/5

2021-05-18

poor shipping and customer service

"I would not recommend a purchase from Holabird Sports. The shipment took 3 weeks to arrive. The tracking indicated a much earlier date, but kept getting delayed out of state. When I contacted Holabird customer service about the problem, they blamed the late shipping on COVID-19, and said there was nothing they could do about it. They could have used that excuse a year ago, but it's not acceptable now. They also said they could not help me with replacement items, as they were no longer in stock. I needed the items in order to referee for a tournament, and unfortunately had to order the items through Amazon to receive them in time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-05-17

5 stars since 1986

"I’ve shopped at Holabird since 1986. 5 stars- every year- every time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-17

excellent service

"I was worried about THE CORRECT STRING for my son racquet and I contacted in Sunday a customer service department (Bryan) and he helps me with a great explanation regarding the option "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-05-17

Waiting forever

"Never again. Been waiting forever."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-16

"Service is impeccable, and a terrific assortment for athletes of any level"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-05-15

Very reliable

"Perfect timing, products as expected , will come back !
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges