"I ordered my lights on January 3 and still have not received them. I had to log into my account to find the status and all it read was "exception." It's not good customer service that no one contacted me to inform me of this, especially since I paid over $11 for 1-5 day shipping. I felt that I should have received notification about the status of my order. Unacceptable!!!"
"Bought several sets of lights in the post-holiday sale. Easy to order, fast shipping, great experience! Thanks!"
"Our holiday lights arrived last week and my wife is comparing the colors and styles that we purchased. I am happy with all but the much shortened warranty on the products. I am still questioning why items on sale only receive a 30 day warranty, yet if you pay full price there is a 3 year warranty given on those items. Other than that, the order and shipping went smoothly. I just hope the product is of good quality, otherwise 30 days goes by really quick."
"Great lights, great price! Good luck trying to find rectified, wide angle, purple LEDs with a white wire anywhere else. Thanks!"
"Dealing with HolidayLED was absolutely smooth and painless. We received an email stating that our twinkling lights were no longer available. A phone number was provided on the email, which we called, and we talked to a very pleasant customer service agent. We told her we would reorder regualar LED lights instead of the "twinkling" lights and she immediately took care of changing and shipping the new order for us. We received the lights and are excited to see them on our tree this coming Christmas! Customer Service is extremely important to us, no matter what the purchase. We would not hestitate to order again from HolidayLEDs.com! Doug & Rita"
"Holiday LEDs was awesome. We messed up on our initial order and needed to order one more. So a few hours after the first order we ordered the last box of Halloween Ice lights we needed. They took the time to put the order in the first orders box and removed shipping charges. And the lights are AWESOME! We really like them. HOWEVER, I really think Holiday LEDs should offer a more affordable line of LED lighting like Walmart does say 50 Lights for $8.00 Those of us that have computer controlled light shows can not afford to pay $20 to $30 on a set of 50 lights with fancy reflectors. Consider offering just standard LED lights as an option as well. Christmas lights are already expensive. But 30-40.00 for a string of 50 Christmas lights is just not affordable not just for myself but for many families. Thanks."
"The purple lights look great! Consistent in color."
"Fast Shipping good product. Cant wait to use them next year. the only issue besides shipping cost being a little excessive is that they are molded lights. So when they burn out I cant replace them."
"Excellent lights, quality product, will buy more in the future!"
"I was so thrilled to find a company whose goal is to provide Christmas lights that are long-lasting and environmentally friendly! The website was great, the delivery was fast, and the product is excellent so far."
"We used these lights for a night time holiday run and they worked great! People were able to see us from long distances and helped light the way for the runners behind us! Great product."
"I ordered 12 strings of new Christmas lights and I also tried to coordinate this new order with 3 replacement strings needed for defective strings ordered previously. I was very pleased that HolidayLEDs was able to coordinate both of these orders (new and replacement strings) together. Also the customer service rep I was working with on the replacement strings pointed me to a better coupon to use with my new order; which was much appreciated. However, on the negative side, I did not receive the exact product I ordered on the 2 new red strings (the string length was shorter). Also the blue replacement string I requested was no longer in stock and a different blue light string was sent but I was not asked about it upfront. I had to e-mail and ask why I had received a 70 light string instead of the 50 light string I had requested. Now to the better news - HolidayLEDs has always had strong customer service and they created a coupon for future use for the mix-up in my order to try and make things right. In general, 2011 is the second Christmas season I have ordered lights from HolidayLEDs. I discovered HolidayLEDs as I have been replacing my incandescent light strings with LED lights and was looking for a source of high quality LED lights. Again on the negative side, I have been surprised at the rate of failure of the strings I have received given the purported superior durability of LED lights to incandescent lights (although the issues have been from a line of lights no longer being carried by HolidayLEDs). That said, I have a couple of strong positive comments: 1) For the "good" light strings, I love the look of the lights (5mm wide angle). The colored lights produce a brilliant light and the warm white lights look identical to the classic clear incandescent lights. 2) When I have had quality issues, HolidayLEDs has been very quick to send replacement lights and they stand by their products. Their customer service has been outstanding. Overall, my appreciation for their great customer service and the brilliance of the lights they offer outweigh the durability issues I've experienced. I definitely plan on ordering more lights from HolidayLEDs in the future. "
"Wonderful lights and spectacular service. We ordered five sets of the wide angle color LED lights and loved them so much, we ordered another five sets as well as four sets of the white LED lights. They look crisp and bright, with a nice warmth to the color. On top of it, the lights were here quickly, both times!"
"Go Gators! I've been searching for the last few years for orange and blue led's to decorate my annual Gator Christmas tree that I could also use to decorate for football parties during the season. I finally found them this year at HolidayLEDs.com. The price was extremely reasonable and the free shipping was a great bonus! My order shipped promptly and arrived quickly and was exactly perfect for my needs. I will definitely be ordering from them again!"
"I would highly recommend HolidayLEDs.com. They have a great selection of custom items. I ordered some purple battery LEDs. I felt they were competitively prices, and shipping was very reasonable. My order even shipped the very same day and their email included the tracking number. The communication was quick and they didn't overload me with status updates that weren't relevant. "