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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

1/5

2018-01-04

The Big Goose-egg

"I submitted a project requiring an electrical contractor. It wasn't a big job, but in the $2,000 range. What happened? No response from a contractor. Nothing came from Home Advisor. No response to my inquiry directly to them. Their advertising is B.S. Totally useless."


Rep reply posted 2018-01-04
A rep from HomeAdvisor, HASupport, has responded:

“Hi jhunn71, We're sorry to hear you did not receive a response, we encourage our pros to respond to requests as quickly as possible. We would be happy to help you connect with different pros for your project. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out to assist you. –HASupport”


1/5

2018-01-03

They just introduce the company. No helpful

"I had a bad experience for home adviser and repair company. HomeAdvisor introduced me the company which fix door.And I saw free quotation on website. So asked the door fixing company to get free quotation. After took door out and check model number for parts. But they didn’t put door back properly so it doesn’t close perfectly now. And they asked me for Labor fee $170 to check the model number. I think this is anfare without asking Labor fee before their work for quotation. That mean it is not free quotation. Then I called home adviser customer service but they told me they can’t do anything to individual contractors. That’s it. So unhelpful and disappointed. Also fixing company said if I don’t pay for laborfee , they don’t return the door as same as before. He said “if you change your mind call me” that’s the end. Now just relocated door in cold weather. HomeAdvisor says they send PRO but I don’t think they are PRO. "

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Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"Home Advisor is a good reason to be"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-03

"Great easy way to find a trusted Contractor for my projects"


Verified HomeAdvisor Shopper
Verified
2/5

2018-01-03

"I just responded to your e-mail - and rec’d a call almost immediately. The guy came and did the job quickly. I was basically uneasy about it - but I went with the guy. He got my name and called me before I could look anything up."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"I chise Lucas fir home repairs. He will call me tomorrow and we will discuss things. He told me he was capable of doing the things on my list. I am waiting to soeak with him."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"Only received one online recommendation. Once I contacted HomeAdvisors telephonically, I received two more."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-03

"Good progress and speed in narrowing down the field of possible plumbers in my home area."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"Enjoyed the site and know that the company has been researched and legit. Moving to a new town and knowing no one, and needing something fixed, this helped."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"I had a great experience with the comtractor that showed up they were fast and did a great job.very satisfied Customer."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"I find the service very helpful and easy to use."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"Joseph at HomeAdvisors was very helpful and pleasant."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"I was very impressed with the information provided by the site. I had heard of Home Advisor, but never really paid any attention to it, but they were very helpful in making a decision on the project I need to have completed."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-03

"Found what I needed in very reasonable time"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-03

"So far we are waiting for the plumber to come and give a quote"