"Website is friendly & easy to navigate with speed...provided information & results that I was seeking."
"Overall experience was very good. I found a contractor right away."
"Very good they were experience and did a great job"
"some of these questions would be best answered AFTER my experience.the survey is too long. ask three questiona about the users online experience and wait gor the project to be completed"
"Very disappointed. No one responded to my request."
"Poor did not get a good response"
“We're sorry to hear this, we encourage our pros to respond to requests as quickly as possible. We'd be happy to help you connect with different pros. You can submit another request here: browse a list of local pros here: http://www.homeadvisor.com/c.html, or send your contact info to emailus@homeadvisor.com and a project advisor will reach out to assist you. –HASupport”
"I found the site extremely frustrating. I had to continuously go back and answer the same questions multiple times without getting to recommendations.....it took too long as a result and I would not use it again"
“We're sorry to hear about the troubles you ran into on our website. When filling out a request, you shouldn't have to answer the same question submit the page multiple times. Thank you for sharing your feedback, we will forward this to the proper channels. If there is any assistance we can offer, please feel free to send your contact info to emailus@homeadvisor.com and a rep will reach out. -HASupport”
"Very efficient, easy to navigate, immediate response, accurate"
"I have good service in past."
"Only got 1 listing for a person to plow out my driveway this winter. Needef multiple choices."
"Fast and simple! Nice to be able to request the quote while I was thinking about it and had the time."
"You only gave me one pro option and when I tried to look at the one review, it would not open. Makes me think this pro paid to be on the site no matter what you claim."
“We're sorry to hear this, we do our best to offer multiple available pros when you submit a request. To clarify, pros do pay to use our advertising service which is how we are able to make it free for consumers like yourself. We're not sure why you were not able to see the review but you are always welcome to browse local pros and their reviews here: http://www.homeadvisor.com/c.html. We're happy to answer any questions you might have, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com and a rep will reach out. -HASupport”
"Not sure yet. Easy to work site but have not heard from contractor yet"
"My experience was great. Thanks for being a networking wealth of knowledge."
"It was fast an easy to at least give you a starting point. Also like that they come out ti give free estimate without expectations."
A rep from HomeAdvisor, HASupport, has responded:
“Thank you for sharing your experience, we're sorry to hear you did not receive a response from our pros. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport”