"Situation was resolved on the first visit."
"I liked to good information on the website."
"My experience with home advisor has been great never better ."
"Since I never got a call for my service that I needed to be done I will never ever use your services"
"Last time I was looking for an electrician. Got 2 professionals. Both were busts. This time it was a shower installer. Got 1pro. With 4 reviews, one of which rated them at a1. Not much help. You need to do a better job."
"I hired Berlin property management, excellent great work"
"The site was easy to navigate. Reviews easy to access and read. Able to make informed choices for two different projects we need help with. Leaf removal and pest control."
"Poor - contractor did not follow up as arranged"
"Recently moved to another state Don’t know a lot of people yet and HomeAdvisor helped me getting in touch with compatant professionals to take care of my home owner needs.HomeAdvisor made it easy."
"My experience with this company is good. Your survey is to long."
"Love homeadvisor. Found the best painters for my last rental. They were terrific"
"Nothing short of excellence!!"
"Pretty well but I was called in October and told I qualified for. $50 incentive but my account shows only 2 reviews so I guess the third review that I gave her went bye bye so just did it again"
"Fewer pros are showing up in the results and some of those are outsourcing the job giving my personal info to their unlicensed buddies who then contact me. In one case, I tried to cancel an appointment with a Home Advisor housekeeper who insisted she still needed to recoup the $35 Home Advisor fee that she paid for the referral. I notified HA customer service about the extortion and they said she could request a refund from her rep. After 5 years of using Home Advisor for small projects around the house, I will now rely on Google reviews instead and am already finding more contractors to choose from than HA's short list of 2 or 3 pros."
“Hi ntpventures, We're sorry to hear this, as winter approaches, some pros choose to shift industries and the number of available pros generally increases when the weather improves. You are always welcome to submit another request, brose local pros here: https://www.homeadvisor.com/c.html, or call Customer Care at 877-699-4736 to speak to a rep. We would like to investigate your concerns about your request being sent to non-HA pros, please send further details to emailus@homeadvisor.com so we can look into this matter for you. Thank you. -HASupport”
"I will not be useing HomeAdvisor I had to pay one of your quote unquote pros basically to leave my house and stop bothering me he quoted the job to finishDemolition and cleanup job site he cleaned part of job site and didn’t touch any demo I was at one point told by his employ he needed money that day I did not Fulfill his demand but was then constantly called while I was sleeping in the morning I had informed them in the beginning that I worked second shift and did not get up till 1030 11 o’clock in the a.m. prior to them starting the job So I basically paid them the remainder of the money for the job to leave me alone"
“We're sorry to hear you had this experience with a pro, please feel free to submit a rating and review for them here: http://www.homeadvisor.com/write-a-review/. We would also be happy to have a rep reach out to address your concerns if you send your contact info to emailus@homeadvisor.com. -HASupport”
A rep from HomeAdvisor, HASupport, has responded:
“We're sorry to hear this, we strongly encourage our pros to call as quickly as possible. We would be happy to help you connect with different pros for your project. You are always welcome submit another service request at http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport”