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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-11-25

"Had 3 different contractors for 3 different jobs all came one time said they would be back last I ever heard from them, base board, tree service, havac"


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-25

"You wanted a review before the pros had even contacted me."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-25

"First time user... So far so good! Very easy to use."


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-25

"Good but hard to find a feedback page for a contractor"


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-25

"Worthless waste of time. Few selections of contractors and those never responded. It reinforced my belief that and service or product that has s ubiquitous commercial advertising presence is a very poor quality provider. Hugely disappointing"


Rep reply posted 2017-11-29
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear you had this experience, we encourage our pros to respond to requests as quickly as possible. You are always welcome to connect with other pros by submitting another request or by contacting them directly on our directory here: https://www.homeadvisor.com/c.html. We're here to help, please call Customer Care at 877-699-4736 or send contact info to emailus@homeadvisor.com if you would like to speak with a rep. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-25

"My experience with HA Pro was good until I got the last text saying to STOP at this point or I could be charged. I am saying STOP now!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-25

"I thank you for responding back to me with contractors in my area"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-25

"Home advisor was very responsive to request and following up. I don't know if my job was too small or if the timing was bad because of Harvey. But the professional came out quickly to give a quote but neither of the two ever gave me a quote. I plan on doing the other bathroom in 2018 and I will give you one more chance then."


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-25

"Home Advisor submitted 1 or 2 pros but no one in my immediate area. Someone in my immediate area understands the financial challenges and would quote prices more aligned to our budgets."


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-24

"Your service on the app was great and easy to manage. I had a pro come and look at the work to be done. Home crafts was to call or e mail a quote I never got. I am guessing because he told me multiple times he was not the cheapest for the job."


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-24

"I did not receive any communication back after my request -- even a comment that there was no one to do my job."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-24

"Very helpful and knowledgeable site"


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-24

"The last few times I have used you to find pros I was not successful. Twice I got no pros and this last time I got two of them. I would think there would be more painters than that. Both showed up so I could get estimates. I got one estimate and the second never responded to my calls and did not provide an estimate. About a week later I got a call from another painter that came from your app. They no showed two appointments. I gave up."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-24

"Used another person recommended by home advisor. John sandal.he did a great job. Very satisfied."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-24

"Good. Giving a choice of options and the reviews of each was very helpful"