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Product & services pricing
4.74/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.67/5
Customer service:
4.65/5
Return/Replacement policy:
4.71/5

Verified HomeAdvisor Shopper
Verified
4/5

2017-11-16

"I am happy but there was only one contractor available on your site for the work I needed done. I was unable to compare through you site alone BUT your contractor was still the one we chose for the job."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-16

"Very good. Very knowledgeable,and very helpful."


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-16

"how do I get a list of names to evaluate?"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-16

"My experience with Home Advisor is very positive! The mobile site is easy to use and the services provided are excellent! Quickly connected me with a service pro in my area to address my needs. Excellent service'"


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-16

"Was given only “one” suggested source... Sears. Which is a non-starter given the company’s situation."


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-16

"Was surprised that I only gotatched with one contractor to get a bid."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-16

"Hired pro, his company was outstanding. Would use HomeAdvisor again."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-16

"Great job Home Advisor. Someone called me about one of my projects within literal seconds of searching for a pro."


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-16

"It's a fast and easy way to find help."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-16

"I was able to hire a pleasant and professional handyman who fixed all my projects."


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-16

"Very pleased with the services"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-16

"Finding a professional on Home Advisor was a great experience for me. I was able to find exactly what I needed quickly and easily."


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-16

"Friendly but without results"


Verified
1/5

2017-11-15

some bad reviews don't get published

"Recently I wrote a bad review about a patio company (Emerald Landscaping Inc.) in Damascus but HomeAdvisor did not publish it because the claimed that my statements were inaccurate. However, whatever I stated in my review was exactly my experience with this company. So I don't trust HomeAdvisor's reviews anymore, and I'm not going to use them again. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-11-15
A rep from HomeAdvisor, HASupport, has responded:

“Hi henrydean1, We're sorry to hear this, we take your ability to review our pros very seriously. A review will only be taken down if documentation is provided that shows it contains an inaccurate statement. We would be happy to follow up and address any concerns about your review, please send your contact info to emailus@homeadvisor.com and a rep will reach out. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-15

"Home Advisor is a site that every homeowner should use to have the best project done at the best price possible."