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Product & services pricing
4.74/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.67/5
Customer service:
4.65/5
Return/Replacement policy:
4.71/5

Verified HomeAdvisor Shopper
Verified
4/5

2017-11-13

"Provided only one contractor who viewed project but never provided an estimate."


Verified
1/5

2017-11-13

Mislead and scammed as a contractor

"From the moment we paid our membership fees just shy of $300, every benefit the representative mentioned in order for us to pay the fee was untrue. We were told we would have a few days to set up our site and they immediately sent us leads that they charged us between $30-$50 for each "so called lead" and after we reached out to the first 4 leads, 2 did not have voicemails set up, one person was aggravated that we called and asked to call us back but never did and the 4th person was closing on a home in the future but could not allow us to see the house to give an actual accurate bid. We have requested our leads be put on hold three times but Home Advisors continues to send us leads and has withdrawn over $500 from our bank account even though we have requested our HA account on hold. I sent emails and left a voicemail for the representative that signed us up but he never keeps his word and does not provide us with the service we have requested. As a seasoned contractor in the Fayetteville market for the past 35 years, I have never been scammed to this extent. Finally we were told we were 1 of 2 painting contractors in this market yet when a lead comes to us, we see that there are at least 15 other contractors, which due to all the lies we were told when we gave Home Advisors our membership fees, we are confident that the other contractors as well as the leads are 100% bogus. Total SCAM, buyer, contractor and home owner BEWARE. We will be pursuing legal action if Home Advisors continues to scam us and our business."


Verified
1/5

2017-11-12

Money Pit

"Well if you want to just throw money away, this is it.... When I call to request a credit because it is inaccurate information or the customer will not call back, they tell you they are sorry. "


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-12

"I don't know I think I made a appointment I hope they show"


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-12

"Poor. The contractor never contacted me. Home Advisor never followed through."


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-12

"Home Advisor is great but not very discerning in rooting out flakes"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-12

"HomeAdvisor is the go-to place when I need a professional to come in and do work for me."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-12

"Home Advisor is good company"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-12

"impressive and I was a first timer."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-12

"You say you pre-screen all of your advisory people where you need to pre screen Bears repair again and check their work you'll find out you better not use them"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-12

"I hired the recommended company and they were here today."


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-12

"One of the contractors dud call even though you shiwed them as unavailable. Another called us and the date I had selected for their visit from your website was booked on theirs."


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-12

"Only recommendation was located out of this zip code"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-12

"Recommended plumbers were excellent. Completed repairs very next day."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-12

"Good.at first the vendors seemed unreasonable. But I eventually got fair contractor"