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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"I used home advisor to find a plumber to fix my kitchen sink. One of the recommended pros I reached out to for evaluation has not only left me numerous messages, but also very rudely complained about my inability to answer the phone, and how much money my lead is going to lose him/how much he paid for it. NO, I have not been able to get in touch with my recommended pros yet because unfortunately my mother got into an accident and I decided CALLING THE hospital and SCHEDULING OPERATIONS for her was more important than calling about getting my sink fixed! I am absolutely appalled at how this Pro reached out to me. Discussing how much he paid for my info??? So unprofessional and honestly gross. I understand the frustration with not getting an answer quickly, but LIFE HAPPENS. I will never use HomeAdvisor again, thanks to Matt's Pro Plumbing in New Britain, CT. I am so offended and genuinely a bit harassed."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"My experience was above my expectations. The companies I've hired were all very professional and prompt and all did a great job. The customer reviews are very helpful. Thanks for providing such a great service."


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-08

"Was not at all interested in giving my personal contact info in order to get list of possible contractors but could not proceed without it."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"Very nice. Good guy who I talked with and explained everything very thoroughly"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"I love it is easy to find help to manage your house with your guys thank you very much"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"Online was easy. But ,I haves appointment for110917.I will see how fast and price work is completed."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"Shocked, booked appointment and the contractor contacted me within 10 minutes, and is coming today"


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"Very good. My phone froze up a couple of times, so by the time I got to view people to install our new oven my husband had scheduled Sears to install it."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"Their phone rep. Was super"


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-08

"The first 2 pros that I reached out to for services either did not contact me or didn't followup in a timely manner. The most recent got back to me quickly an has scheduled a visit to look at the job"


Verified HomeAdvisor Shopper
Verified
4/5

2017-11-08

"I got 1 vendor and a meeting scheduled"


Verified HomeAdvisor Shopper
Verified
3/5

2017-11-08

"The site gives you a lot of names to choose from. But that doesn't mean anything if they don't call or show up for there appointment. If they do come and see your project and then you don't hear from them again."


Verified HomeAdvisor Shopper
Verified
1/5

2017-11-08

"I hate having my ratings posted in a full name format. I tried to go in and edit a post from years ago and cannot."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"I found the professional I needed quickly. The work was done in a timely fashion and successfully. I will use Home Advisor every time I have a project for which I require professional assistance."


Verified HomeAdvisor Shopper
Verified
5/5

2017-11-08

"So far so good. We will see if the contractors turn out."