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Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-09-12

"The HomeAdvisor who called was very helpful. However THEY contacted a pro who called me FIRST. I wanted to make my own decision and cancelled the pro at the time. However, this man called me 3 times! I told him he had been cancelled. He called back twice to 'hard sell ' me. I didn't like this"


Verified HomeAdvisor Shopper
Verified
2/5

2017-09-12

"Waste of time, chasing my tail ,will NEVER DO IT AGAIN,,NEVER!!!!"


Verified HomeAdvisor Shopper
Verified
4/5

2017-09-12

"So far very good. I spoke to someone there about my home service needs and she was able to email me several GCs who can do the work.Will call them today to see who is available."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-12

"Excellent! Love HomeAdvisor"


Verified
1/5

2017-09-12

Lies and bogus leads, still threats for collection.

"Cancelled long ago, still chasing me for money and threats for collection. 3 day right to cancel. 1st 2 leads bogus, cost me 100 each. Told I'd be refunded. Days and hrs. On phone with many people to cancel leads, months go buy and still chasing me for money. Can't shake the Advisor monkeys! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2017-09-12
A rep from HomeAdvisor, HASupport, has responded:

“Hi Brad, We're sorry to hear this, it looks like a rep was able to resolve your concerns. Please reference the email sent to the address associated with your HomeAdvisor account. If you have any other concerns, please respond to the email or reach out to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
3/5

2017-09-11

"I got some phone numbers to call"


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-11

"Using this website was easy. I'm not a professional at all. Lovely to find it so efficient !"


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-11

"An excellent website/service, thank you."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-11

"It was easy and quick to locate pros for my project. Also, I got responses from pros in 2-10 mins. Very time efficient"


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-11

"I like the fact that the vendors are pre-screened."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-11

"Found a top plumber to replace my hot water heater quickly and easily."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-11

"I have used Home Advisor in Arizona to obtain recommendations & help for the home i have there."


Verified HomeAdvisor Shopper
Verified
4/5

2017-09-11

"First time I have used home advisor and I am satisfied with the experience and the service."


Verified HomeAdvisor Shopper
Verified
3/5

2017-09-11

"Did not have a way to not rate a contractor who didn't show."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-11

"So far its been great, waiting on contact from contractors now"