"Estimate the cost for project"
"Quick resonse from professionals. Waiting now for them to come quote job"
"Connected me with a true professional"
"I was surprised that there was only (1) tree service company that met my request."
"Since my family members I am searching for help for live in a rural area I hoped for an opportunity to enter a larger nearby town - but could not do that."
"Help was just at my finger tips, very easy."
"An email to me asking what I thought about a contractor should specify that I need to call or use the website. There are no instructions to not email a response. If I do that a message comes back that you aren't looking at emails anymore. You need to tell us that in the first email you send."
"I left HomeAdvisor because they are theives. They charge the contractor a large fee for the service, then they charge the contractor for each lead, which they send to several contractors each one paying the large fee for the lead even if they can't afford it. So when a lead comes in, it's always a surprise fee. When asked why the amount of the lead is so high all the customer service reps. say is that it is computer generated. So HomeAdvisor can charge you what ever they want and you have no choice It to pay for it. "
"Terrible, the contractor committed fraud snd took my money with mo wok doone."
"Home Advisor has given me qualified pros for 3 jobs. Even those I didn't hire were courteous, quick to respond and reasonably priced."
"Encouraging that there are contractors out there that want to work and you've sorted out most of the bad apples."
"I will not know for sure until contractor contacts me for free estimate."
"Search for furniture repair service failed to locate in my area."
"I had problems with a company I hired from home advisers recommendation. And you all just dropped the ball. Not happy"
"My experience with Home Advisor was very good. Any problem I may have had navigating was my own fault because I was distracted. I found searching on the site to be very easy."
A rep from HomeAdvisor, HASupport, has responded:
“Hi jwsoler1803, We're sorry to hear you feel this way about our business. A lead can go to a maximum of four pros while many will go to fewer. Lead fees are also relative to the size and scope of the project and are set fees, not a surprise. You can see a breakdown of all lead fees on your Pro Page. We're happy to address any other questions or concerns you have about the way our service works, please call Customer Care at 877-947-3639 to speak with a rep. -HASupport”