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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"It was a great experience for me and my husband to do all our stuff with home advisor and have a great day."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"Great response. Ryan, Home Advisor rep called me to ask if i needed help. Awesome service."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"It's great to get fast and reliable quotes with reviews that are accurate.some company's work with you some don't,but that's ok too,at least they are upfront with you."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"We have hired 4 service providers in the past 4 mons. All were excellent- explemplary work & price & fast response. Home Advisor in CT is excellent when you don't know where to go"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"Provided me with recommendations for Home Improvement Contractors with references."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"No sooner did I speak to somebody from Home Advisor less than 5 minutes later I had a phone call from Salt Electric you can't ask for better than that."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"Not good since contractor sked an appointment but did not show up or call"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"My experience with Home Advisor is always a good one. I can rely on this site to find the best professionals When it's time for home improvement projects. I feel quite confidence using Home Advisor's contractors."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"I like it so much, I fired Angie!!! I had used Angie's List for several years and once I couldn't find anyone I'd trust, I found your site and have been happy wee since and one of my friends is thrilled Ethel the way her kitchen remodel came out using an adviser I recommended to her from your site"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"The professional I have contracted with have exceeded my expectations."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"Put together very well, but one area I was looking at confused me with what types of filler for the driveway I wanted."


Verified
1/5

2017-08-24

Do not trust the ratings on homeadvisor

" There is something not right about reviews on HomeAdvisor. It seems biased toward publishing positive reviews that favour their preferred providers and against negative reviews of those same providers. Two recent experiences support this view.

1. I hired a company to install a gas BBQ. The company stood me up twice and did not return my calls. I wrote a scathing review regarding their professionalism. Time went by and the review was not published. I contacted HomeAdvisor at which point I got a call to verify the review, which I did. More time went by and the review was still not published. I contacted HomeAdvisor again and was told that the review would not be published amongst those for the provider because they did not do any work for me. Surely the reliability of a provider is an important consideration. So, this flaky provider retains a 4.5 rating in spite of lack of professionalism

2. I hired a plumber and they did an excellent job so I rated them a 5. The review was published within a day as a “verified review” although no one contacted me to verify

I would let you draw your own conclusions as to the evident bias towards publishing positive reviews of their providers but obstructing negative ones
"

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Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2017-08-23

Scammy sales techniques

"I'm a local mom and pop IT business owner and our office received a call today from someone at Home Advisor stating they needed to hire us. No mention was made that this was a sales call and they were fishing for service companies to sign up. They presented themselves as a company who wanted to hire us to fix a network issue. They made it through the gatekeeper with this ruse.

Called them back and spoke with a VERY pushy salesman and it became clear that they were not actually calling us to hire us, but rather trying to get us to sign up for their service. Ended up having to hang up to terminate the call. Guy kept talking right over anything I said.

"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2017-08-23

Gives out wrong information

"Says they has a certain date &they don't"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified HomeAdvisor Shopper
Verified
1/5

2017-08-23

"It was a waste of time!!! I will not go there pamgain or recommend or mention it to anyone."