" There is something not right about reviews on HomeAdvisor. It seems biased toward publishing positive reviews that favour their preferred providers and against negative reviews of those same providers. Two recent experiences support this view.
1. I hired a company to install a gas BBQ. The company stood me up twice and did not return my calls. I wrote a scathing review regarding their professionalism. Time went by and the review was not published. I contacted HomeAdvisor at which point I got a call to verify the review, which I did. More time went by and the review was still not published. I contacted HomeAdvisor again and was told that the review would not be published amongst those for the provider because they did not do any work for me. Surely the reliability of a provider is an important consideration. So, this flaky provider retains a 4.5 rating in spite of lack of professionalism
2. I hired a plumber and they did an excellent job so I rated them a 5. The review was published within a day as a “verified review” although no one contacted me to verify
I would let you draw your own conclusions as to the evident bias towards publishing positive reviews of their providers but obstructing negative ones"
"I'm a local mom and pop IT business owner and our office received a call today from someone at Home Advisor stating they needed to hire us. No mention was made that this was a sales call and they were fishing for service companies to sign up. They presented themselves as a company who wanted to hire us to fix a network issue. They made it through the gatekeeper with this ruse.
Called them back and spoke with a VERY pushy salesman and it became clear that they were not actually calling us to hire us, but rather trying to get us to sign up for their service. Ended up having to hang up to terminate the call. Guy kept talking right over anything I said.
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"Says they has a certain date &they don't"
"It was a waste of time!!! I will not go there pamgain or recommend or mention it to anyone."
"Like the background checks, never had a problem with hired contract work from your site."
"Home Advisor does not adequately confirm the character and business ethics of its vendors. I will never use Home Advisor again. K&M Property Maintenance needs to be removed from your website and the reason why posted so that no other customer will experience having their money stolen from them."
"Very good, except that I didnt expect to be connected right away with a contractor"
"Boo. Whenever I ask for a specific service I get everything but whaty I'm asking for. Don't know why I bothered. Won't be back."
"Very satisfied with this site. It gave me confidence in finding the right company for my needs."
"I need three estimates. Of the three choices I was given, one doesn't do Residential work, and one never called back."
"Home advisor was good except for the contractor that was sent to my house"
"I was able to find and hire appropriate people for work needed but this site makes it difficult to post ratings for each contractor I hired."
"I was very pleased w the quick response. And a plumber was at my house an hour after contacting you! Awesome work and experience."
"Awful. Because I missed a call from a company, they decided to annoy me. Called twice in 4 minutes, then 2-3 times a day. Which in turn lead me to not call them, or others on the site at all."
"I found several highly-rated contractors quickly, and set up appointments for home visits and estimates within 15 minutes. Very useful! Of course, the performance of the contractor remains to be seen."