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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"It was a good experience, Kimberly was polite and helpful"


Verified HomeAdvisor Shopper
Verified
2/5

2017-08-25

"Tried to access ratings on pros in my area and kept getting sent to the making appointment area"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"Excellent, used it for repairs on my home to sell it, now using it on my new home to remodel"


Verified HomeAdvisor Shopper
Verified
2/5

2017-08-25

"Terrible. Your recommendation ****."


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-25

"I like Home Advisor. Very informative and simple to use"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-25

"I was called by companies I cannot fine in a search of your verified companies. One in particular I'm very unhappy with but can't find to review. So I'm not sure where my info including address, email and phone number."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"Great experience. experts responded quickly"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"My experience was a good one. Tried before but this time it was much easier to navigate through the choices. Much more helpful."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"I love Home Advisor. I love how easy it is to find pro's, your education on average costs of jobs, your seriousness on how the pro's should treat customers while advertising themselves on your site, that you address complaints immediately. Unfortunately there seems to be no pro's that install inground swimming pools on Home Advisor at this time."


Verified
1/5

2017-08-25

Greedy home advisor.

"Home advisor is greedy, they give at least three contractors a lead to call the customer. Only one gets the job, naturally. The catch is they charge each contractor a fee for every "lead" weather or not you get the job. The fee can range from 16- 70$/lead depending on the scope of work. These guys should be put in jail. Taking money from contractors and the customer ends up paying more for the job!! WTF"


Verified
1/5

2017-08-24

Ended up with an unlicensed apprentice for a plumber

"Ended up with an unlicensed apprentice for a plumber - which HomeAdvisor knows about and still has done NOTHING about"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified HomeAdvisor Shopper
Verified
4/5

2017-08-24

"It was fine just wanted to write a review"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"I was very impressed with the professionalism and the experience from both home advisors and the professionals who came to my home. Will make a decision soon."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"Response time great, but contractor not completely honest."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-24

"The website makes it easy to find reputable professionals."