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Product & services pricing
4.71/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.66/5
Customer service:
4.61/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-21

"I had trouble getting it to take my password on the log in. I reset it and it still didn't work."


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-21

"This is my first experience with Home Advisor and I will wait and see the outcome before determining my assessment."


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-21

"The pros provided missed appointments and when they did come were supposed to call back with a quote and never did. A big waste of my time. I would remove these contractors from your site!!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-21

"Just need to see your work"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-21

"This is the second time this week that I did this. Seems to have worked this time."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-21

"Site was great, first experience with using it to get a service professional. Can't really be confident as to how well this will work for me"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-21

"Very satisfied with prompt and efficient service"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-21

"I am a realtor looking for service providers to provide as referrals to my clients. In the past two days I've given 3 referrals to contractors I've found on the site. However this evening I got a phone call from one of the service providers I found on the site. When I told him I was doing research on service providers for a client, he became short with me and said that I should call HomeAdvisor because he paid for this. I'm assuming he paid for the lead? Is using HomeAdvisor to find contractors to refer to my clients not an appropriate way to use the service? Please advise."


Verified
1/5

2017-08-21

You guys are the worst

"You hook me up with a company to check for mold and my apartment the company itself did a horrible job it was more concerned about the money and made mistakes in every area of taking samples of the mold. I attempt to call you on for a week to speak to someone from the customer service consumer Department never got a call back but the minute I said I want a contractor you guys call me back in less than 2 seconds how old is strange you guys are the worst and I hope everybody stay away from this company It's All About The Money Paid to play"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-20

"I was hoping to find a trustworthy contractor."


Verified HomeAdvisor Shopper
Verified
1/5

2017-08-20

"Not satisfied with this service"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-20

"Was a very pleasing experience. I appreciate the ease of using this site because I'm new to the world of computers and usually end up logging off because I'm confused and overwhelmed by technology!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-20

"Overall above satisfied and will use again. Would suggest to anyone in need of professional and well done help."


Verified HomeAdvisor Shopper
Verified
1/5

2017-08-20

"I wanted approximately how much a garage door replacement would cost! I did not want a bunch of pros calling me!!!"


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-20

"I have consistently found good contractors through Home Advisors."