"I've used Home Advisor in the past and I've always been satisfied. This time around, I have written 3 requests for work to be done. On all 3 projects, I had one call. Very disappointed in the pros not in Home Advisor."
"Good Sight found what I was looking for"
"Very surprised by the swift response. Recieved two contacts within minutes of submitting request."
"Very polite I was very excited to know home advisor can be to me"
"Will never use again. Does not give you access to what you are looking for and tries to give you other contractors."
"This is such a helpful tool! I have such a hard time finding people and I love how the pros can contact me for scheduling and makes things very easy."
"So far, so good. This is my first experience with Home Advisor. My professional is coming over tomorrow to give me a quote and if all goes according to plan will probably hire him. Already have another pro lined up for another project. I will feedback my experiences as they happen."
"I personally would like to see more options to check off when you're mentioning all of the work that you need to get done. Your site only allows you to check off one category at a time only. If you are doing a project that's more detailed you need more options to choose from in my opinion."
"i do not think the review process is fair to the consumer. i had to wait 10 days to get a response to my review, and since it was a 1 star i got a phone call that was so mumbled and digitized all i understood was home advisor and call back. i spent a lot of time writing the review, as a lot of people with bad experiences do, and i think home advisor filters through them to only let the 5 star reviews get posted. i will never use home advisor to find a contractor again. the company we hired was anything but 5 stars and yet that's all home advisor posted. terrible system!"
"Would like to see a set of criteria prepared by pros posted for jobs that consumers can fill out. Then would like to see several estimates returned from pros that we can select from. Unfortunately, contractors often will not provide estimates without going through time consuming process of insisting to visit and survey job site first."
"I thought the discription would be sent to the contractor and they would contact me. But I still like the site."
"It was generally ok. There was only one choice. I was disappointed in that as there were only 2 reviews. One said don't hire them. The other said they were great."
"Slp construction was amazing! Scott Poynter created n built a beautiful wooden staircase going from my kitchen door to the garage floor"
"i was trying write a review about one of their vendors. I had to write a review, call their rep, chat with a rep, and call again to get my review posted. it looks like they support their vendors. if you see, all their vendors are 5 STARS. How likely is that? Check before hiring someone from this site. "
"Contractors contacted and appointment arranged but none came through"
A rep from HomeAdvisor, HASupport, has responded:
“Hi zebragp2, We appreciate your concern. We take your ability to review our pros very seriously and like to verify reviews in order to uphold the quality of our ratings. We're happy to address any other questions or concerns you have about our review process, please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com to speak with a rep. -HASupport”