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Product & services pricing
4.71/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.66/5
Customer service:
4.61/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-07

"Very good, very pleased with service."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-07

"I am pleased with my results from using Home Advisor. I am new to having to hire someone to get things fixed around my home. So farthe companies that I have hired through Home Advisor have been excellent. I feel confident in your advise and suggestions. Thank you."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-07

"Great help when you need it most!"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-07

"Some one need to contact the customer. In a timely manner"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-07

"I find them very helpful to my needs"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-07

"I've used Home Advisor twice for floors, for vertical blinds, and for pest control and have been satisfied with the choice of contractors that were offered. I'm more than happy with the companies I chose."


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-07

"I was not happy because it seemed that HA was more interested in my information than in providing Pro information. Example WHAT DOES MY AGE AND GENDER (No 28 and No 29 have to do with wanting a Pro at this time in the inquiry?)"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-07

"Very pleased. I had 1 contractor call me in 30 mins and another email me in an hour. Appointments for estimates made."


Verified
1/5

2017-08-07

If I could give them a negative review I would

"Signed up as a contractor within 24 hours I closed my account with these scam artists. Contractors should beware of this company. They have a lot of charges they do not tell you about in sign up. They have a class action lawsuit against them from Chimicles and tikkiles, that we will be joining. The better business bureau is also doing an investigation on them. My company ended up filing an affidavit of fraud with our bank against them before we got any of our money back. "


Rep reply posted 2017-08-09
A rep from HomeAdvisor, HASupport, has responded:

“Hi Jack0356, We're sorry to hear this, we wish we could have had a longer and more positive business relationship with you. Cancelling within 24 hours falls well within our refund policy. If you would like to speak with a rep further please send your contact info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-06

"I wanted to hire an electrician to trouble shoot a problem. Home advisor provided one (1) contractor listing. At least three (3) would've been ideal."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-06

"Very good service. Repairs done same day!"


Verified HomeAdvisor Shopper
Verified
1/5

2017-08-06

"Useless. .. No pros in my zipcode and the site doesn't seem smart enough to expand to the next closest zip code with a pro..."


Rep reply posted 2017-08-16
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this, we do our best to have pros available in as many areas as possible. You are always welcome to submit another request here: www.homeadvisor.com or browse pros in your own and the surrounding zip codes here: http://www.homeadvisor.com/c.html. To speak with a rep, please call Customer Care at 877-699-4736. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-06

"Surprisingly good,the contractor, Russ,from Smartenergywas very knowledgeable and now I have an idea what things to get done first, what things are major and what things are minor"


Verified HomeAdvisor Shopper
Verified
2/5

2017-08-06

"Liked a contractor. He did great work. I wanted to write reniew. No go"


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-06

"the top listing for shower and tub resurfacing doesn't even do it and can't speak English. He did bring an interpreter. He does do tile work. Very nice but shouldn't be listed in that category."