ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.44/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5

Verified
2/5

2021-09-25

Too much unsolicited contact.

"Did well at connecting with contractors. Terrible at communications control. Even after selecting a contractor for a single small project and booking through the sight, was inundated with 4-6 e-mails daily for weeks suggesting other contractors for completely unrelated and unrequested work. All attempts to change contact preferences failed to make any difference in the number of contacts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-09-25

River Rock Roofing

"Fast professional services. On time and on budget.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2021-09-24

Roof Replacement

"I really don't like the wizard experience that Angi/HomeAdvisor has adopted. I really like the old way where I would search for what I want and you would give me a list of reputable companies that I could choose from. Instead to find a place, it sends messages to all of these places and they start calling you because they got a lead. Other than that, I was able to find a good roofer from this."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2021-09-23

Good

"It was a nice experience since it is hard to find licensed contractors here that actually want to do the work."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-09-23

Job well done. Great work.

"My lights in half ofmy house were out and Lazaro came and fixed everything."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2021-09-22

Took multiple requests to get quotes

"Requested quotes from 3 companies and only one responded. Had to repeat request to get other quotes for comp.

The whole point of Home Advisor / Angie's List / Angi is to NOT have to make several attempts to find a good professional.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-09-21

Andersen Window Repair

"They responded immediately and scheduled an appointment to review the work. I received a fair quote and scheduled the repair. As soon as the Window arrived in their warehouse, they called me to schedule the installation. They arrived on time and finished the window replacement in less than an hour. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-09-21

will not contact Homeadvisor again

"I have tried to use them twice and both times it was a disaster. The first time was for a plumber. It asks you several questions and then gives you a space to add any additional info but nobody bothers to read it because I stated the leak was either in the wall or under the foundation. Thy sent out a very nice gentleman but he did not have the right equipment to do the job so I had to cancel the work and find a plumber on my own. The second time was for a leak in my roof. Again there were the questions that I was asked and a space for additional info. In that space I stated the leak was in the flat roof area, not in the pitched area of the roof. Again. they gave me a great price of only $500. The roofer who came was very nice but when he looked at it he stated the price given applied to a pitched roof that they would just need to replace some shingles. A flat roof is a totally different animal and it was going to cost $2500, not the $500. I didn't have that much money so we had to cancel the job. On their website they give you the option of not paying until the job was complete which is what I chose. When I looked at my bank balance later that day. I found homeadvisor had already taken the money out of my account. No one contacted them to say the job was complete. the roofer had emailed them while at my home that the job was canceled. I contacted them and they are refunding the money but not for 5 business days. They took my money in a matter of minutes when they should not have but it will take almost a week to give it back. They have lost my business for good!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-09-20

Awesome

"Excellent work very professional"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-09-20

trynabe 78

"Useful in finding the right person"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-09-16

Door repair-Slider

"Needed some roller wheels replaced on a very heavy sliding barn door that was 16 years old and not working correctly. I am retired and too old to do the maintenance my self, so I needed a professional team, that was provided by this app."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-09-16

Good repairman referred

"PCS applainces was used and Placido did a very good job. I would not hesitate to contact him again. However i was very disappointed with our LG appliance. The motor and the motor sensor failed after less than 6 years of say 3-4 x per week of use. "


Verified
5/5

2021-09-16

Interior Painter

"Helped me find a professional painter in my area that did a great job for a fair price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-09-16

HomeAdvisor Helps!

"I love HomeAdvisor! I quickly get several quotes and calls from Pros. HomeAdvisor does the work/research for you & enables you to make an informed decision. I love that I get to see more than 1 pro and their info is right there. I love the follow up! And all of this is FREE! Thanks so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-09-14

Instant Access!

"HomeAdvisor connected me with the company I was searching for in minutes!... Literally, I received a call almost immediately after I posted my request! Thanks HomeAdvisor!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases