"When I purchased this recumbent bike, I; a reasonable person expected that my product would perform as advertised. The fact that you are reading this message makes it apparent that that is not the case. With regards to the quality of the product Homeclick sold me, I am not pleased. The fact that I have not operated the recumbent bike since that first test ride is disappointing. According to an email message dated 08/10/ 2015,
“Thank you for your email and sorry to hear about the issues you are having with your order. I have submitted a warranty claim to the manufacturer and should have an update with instructions on return within 1-3 business days.
Thank you,
Frank Muniz | Customer Service"

I will reserve further comments until a course of action has been determined.
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"Fast shipping, quality product exactly as described"

"This was the fastest transaction I have ever done. The package arrived immediately and packed to perfection. I look forward to doing business with HomeClick in the near future. "

"No issues with product I ordered and delivered on time."

"I am sorry to say that the item I got was NOT the one I ordered. I ordered the Millenia Style Handle and received the chrome handle. But, the customer service was GREAT! They had the correct handle sent immediately! And it is beautiful. Great job!! "

"I have ordered a "Jeremiah Lighting Timarron 5 Light Down Lighting Chandelier in Aged Bronze". It is little bit bigger than I initially thought but it looks beautiful after installing it in our dining room. The chandelier gives our dining room very modern look. This down lighting chandelier is very bright compared to the conventional ones and needs very low wattage. I put five 40 watt equivalent g25 led globe bulbs. The light is so bright and I am thinking about lowering the wattage. The product came with little defects but the customer service immediately took care of the issue and I am very happy with their servic"

"I purchased two Toto toilets from Home Click. The first one arrived broken. They took care of it, had Fed Ex pick up the broken one and promptly replaced it with a new one. Second one arrived in good shape. I couldn't be happier with the outcome!"

"I looked everywhere for a store that had the table I wanted in stock and ready to ship quickly. HomeClick was the only one I could find. I hadn't heard of the store before, but I took a risk, hoping their online information was accurate. Thankfully, it was! The table arrived fairly quickly in perfect condition. There was a hiccup in the order early on where I couldn't reach an actual person via email, but this issue was discovered and dealt with by the company very thoroughly once they realized what had happened.

I am extremely pleased with this store and would absolutely trust them in the future for my furniture purchases! "

"In an effort to add a chair to a dinette set I had bought years ago, I ordered from HomeClick a chair by the same manufacturer as my original set. However, when the chair arrived, I noticed that the manufacturer had somewhat changed the design, and the chair was not an exact match to my set. Although this was a manufacturing issue, HomeClick intervened on my behalf in trying to solve the problem and made every effort to find the exact chair I was looking for. They even offered several alternative return options to make me a satisfied customer. They acted quickly every step of the way and kept in constant communication with me. I was treated with respect and as a valued customer. There is no doubt that customer satisfaction and providing an A PLUS consumer experience is one of this company s priorities. One can feel confident in ordering from this company, and I have no reservations in recommending HomeClick to others."

"Was drawn to Homeclick because of their frequent coupon code offerings and discounts. Was able to find a piece of luggage at Homeclick at a lower price than the manufacturer's website, so I purchased and was very satisfied with the quality and ease of shipping. "

"What a pleasure doing business with HomeClick. First of all, the luggage that I purchased was exceptionally priced. The web site was easy to use and the check out process was very simple. I liked the fact that I could check out using my Amazon account. I ordered on Monday evening and received my order the next Thursday. I am going to order a companion piece of luggage from HomeClick and will definitely order from HomeClick."

"Outstanding customer service!"

"Ordered a counter stool on 6/15/15 to go with four ordered a month earlier. Received the additional stool, and found that it did not match the stools from the previous order. Wrote Homeclick about this, to which they requested pictures of stools from both orders. A week later, I still have heard not one word from them about what they intend to do to resolve the problem, in spite of having sent two subsequent inquiries into the status of the issue.

By the way, two of the four stools originally delivered came with the wrong bolts to attach the seats to the frames. I bought some washers to make the provided bolts work."

"Item arrived within a week. Well-packaged and everything in order. I have never had a bad experience with Home Click."

"I have purchased several items for my house--bathroom fixtures, toilets and small furniture--and I have been very pleased with the speedy and accurate service from HomeClick. All of my items arrived quickly and none of the items were damaged. So far, so good!
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