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Verified
3/5

2015-06-26

"Everything was great about the table and chairs with the exception that the table top has a nick in the surface about 12" in from the outer edge. It was there as soon as I opened the box and removed the packing, but the box was not damaged in any way."

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Verified
5/5

2015-06-23

"“Originally, I reviewed just my stressful delivery experience, but would like to express my delight with HomeClick and their Customer Service Personnel.
I was contacted by a great person who allowed me to express my frustration, then corrected my delivery concerns with providing another service. The original medicine cabinet arrived with broken side glass, I found my notes and contacted the same person from the first call, he was able to send another medicine cabinet, this one arrived just fine.
The cabinet I received was far more than my expectations, well built, beveled mirrors inside and out, looks absolutely beautiful in my bathroom. But, I was more amazed that this same person, who was so helpful, checked back with me to see if I had installed the unit and if everything was ok?
Kudos to HomeClick for customer service and product excellence!”
"

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Verified
5/5

2015-06-22

"The blanket I ordered was shown as white in the picture and described as white. Upon arrival, the packaging said white. The blanket is cream or off-white colored. While It did not not meet my expectation or needs. In an effort to assist me in addressing the issue, I received outstanding customer attention and service. Spencer went above and beyond in helping me to seek a solution. Thank you for treating a customer like a person not a dollar. "

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Verified
5/5

2015-06-17

"I received a missing parts box from them. In the first contact, they requested I have to pay for shipping because it is more than 1 month. I finally get in touch with the customer service manager, Spencer, I explained the problem and he helped me out to solve my problem and no charge on my end. He is a reasonable person and willing to help and solve customer's problem. I am happy with their support and service. "

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Verified
5/5

2015-06-15

"Inside of pan was smaller than expected to pack large amounts of food in at once. However, pan was sturdy to hold allocated contents and grilling was evenly done. "

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Verified
5/5

2015-06-15

"This was my first experience shopping with Homeclick. I was very impressed with the selection of products and the prices were cheaper than any other website I looked at. I purchased a new kitchen faucet. It shipped the day after I purchased it and arrived to my house 3 days later in perfect condition. I am very pleased with my experience and will definitely be shopping with Homeclick again in the near future!"

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Verified
5/5

2015-06-14

"fast shipping, the light is almost $250 cheaper than a local lighting store we got the light from. returned the one from local store and bought from homeclick."

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Verified
4/5

2015-06-08

"Fantastic prices and costumer service!"

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Verified
5/5

2015-06-08

"Ordered twice - about a month difference between orders. Once for each bathroom we are remodeling. Great experience both times. Customer service and sales are helpful and responsive. Shipping is reasonably quick."

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Verified
5/5

2015-06-04

"Had difficulty placing order using the code CART05 since 6/01! Due to time difference could not reach a representative until today! Steve was extremely helpful today! He took the time to investigate, assess, answer all my product questions and solve my issues. He then completed my order. I really appreciated his commitment, professional attitude, and helpfulness. I Thanked him for making this a pleasant experience! Great Job Steve!"

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Verified
5/5

2015-05-26

"Great price, fast, free shipping, and a great product! What more could one ask for?"

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Verified
5/5

2015-05-15

"The most OUTSTANDING customer service I have ever received. Fedex mishandled the delivery, and Homeclick couldn't have been more accommodating and helpful. I am very grateful and impressed. Also, my parents LOVE their new showered with their old fashioned tub."

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Verified
5/5

2015-05-13

"What a fantastic place to shop! Everything from quality and selection, to ease of purchase, to expedited and safe delivery is top notch. Customer service is excellent. Everything I ordered arrived quickly; was very carefully boxed and packaged; and in perfect condition. Great value, excellent service, can't ask for anything more."

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Verified
3/5

2015-05-12

"I Placed this order on March 27th 2015, the original shipping date was on or before 4/17/2015 then it changed to 4/23/2015 and then to 5/6/2015. On 5/11/2015 I contacted Homeclick and the advised it was back ordered and would possible ship June 18th 2015..... I haven't decided what to do about this so far i will most likely cancel the order."

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Verified
5/5

2015-05-09

"This was my first purchase from Homeclick and I was pleasantly surprised at how well I was treated. I purchased a Schwinn bicycle at a very competitive price that was shipped from California to Florida for me. I had several contacts with customer service along the way that were handled in a very professional manner. I was able to track my purchase as it travelled across the country. It arrived a perfect condition with incident. I would not hesitate to use Homeclick's services again."

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