"My items arrived in twice the quoted time, with multiple broken or incorrect pieces and the delivery folks half-assed the assembly for two products before abruptly leaving me with loads of trash and over half my order unassembled. When I called customer service they told me they would call back, I still haven't received the call."

"After stressing about ordering furniture online, I finally took the leap and ordered two curio cabinets. The cabinets are beautiful and delivery and set up went smoothly. Very satisfied"

"Very kind delivery people, on time, and pleasant!"

"My order took over 5 months from the date of sale to get to me! I wouldn't use this company again for any amount of money."

"The order to delivery time was unexpectedly LONG but once the table was on the truck the transaction went well.
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"They take your money within 48 hours of ORDERING and make you wait months for delivery! We had to beg for delivery!"

"We bought new furniture for our Florida condo from Home Gallery last year. Great value and the delivery service was outstanding."

"This was our third curio cabinet from Home Gallery Store. Home Gallery is great to work with as a retailer."

"Very happy with this service , can't wait to use them again!"

"After waiting weeks for the bed to be delivered to our home we found the item would not fit with the way the company manufactured the legs to be fixed to the headboard, which I was not aware of and it was never mentioned in the many conversations with customer service. I had no other choice, but to send the bed back with the delivery service. I found after speaking with customer service they are trying to charge a 25% restocking fee and a delivery charge. Almost a $1,000! I will never order anything from a company like this and don't know how they can possibly still be in business with the terrible customer service they have! DO NOT ORDER FROM HERE! "

"The coffee table I ordered was in stock and I have now been waiting 10 weeks and when I called it was going to be another 3 weeks!! What could possibly take that long for a table? Don't order from here!"

"I have yet to receive furniture after many emails and phone calls to Home Gallery Stores and the shipping company. This is totally a nightmare, they makes me know I will never be purchasing from them again."

"I nicely called about the situation of not having received my furniture after a few weeks and not being able to get a response from the shipping company (who has the furniture) and on the first call, no apologies and was given a second phone number which worked as well as the first. The second phone call only yielded a "snotty" attitude from a person who must dislike employment. I should not have to lead a customer service rep through how to call a shipper to find out what is going on and then call me back. When asked when I can expect a call back something other than a smart remark should occur, like a time. It is advisable not buy from these people as they seem to have an easy time accepting payment but difficulty with service, communication and delivery."

"Gave it a one star based on current experience and may or may not revise based on what happens in the next two weeks.
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"Have yet to receive furniture, but the shipping company they use makes me know I will never be purchasing from them again.

The shipping company called me with a specific day and time for delivery. Less than 24 hours before the scheduled delivery they call me to tell me that my furniture didn't make it on their truck and they won't have another truck in my area for at least 3 more weeks. 8+ weeks after my "in stock" order was placed. The day before my supposed delivery we got rid of the current bedroom furniture, assuming if we were given an exact 3 hour time frame for the next day we could be certain we were actually getting the furniture. Now my son has to sleep on the floor for at least the next 3 weeks. Never again, price might be lower, but you get what you pay for. "