"HGallery personnel were easy to work with. Delivery was sooner than expected and the product was in excellent shape. I will be purchasing all my furniture needs from you.
Thank you "
"Outstanding service. I have used them several times over the years and I have always been very, very pleased. "
"The small curio cabinet I ordered was EXACTLY what I had wanted. The delivery method, although sounding complicated to me at first, was a breeze! "
"Customer service couldn't have been more easier to work with. I ordered 2 sofas online through Home Gallery Store and they took care of everything from that point on. Received confirmation, delivery was arranged, and items shipped promptly. The delivery company was professional and courteous. I would not hesitate to order from them again."
"We are a 3 time buyer in one calender year, so that should give you an idea of my experience with Home Gallerys!"
"Great job by the delivery team. Fast, professional, helpful. Took all the packing materials with them
"
"There were some delays from the manufacturer (not Home gallery's fault) and Vickie Hall at Home Gallery kept me posted throughout so I was always up to date. Once scheduled, delivery was ontime (even though they had to fight multiple snowstorms to get here). Delivery guys were very polite and professional. We love our dining room set. "
"WE ORDERED , HAD SEVERAL QUESTIONS WHICH WERE ALWAYS ANSWERED RIGHT AWAY. EVERY THING WAS PERFECT AND WE LOVE THE FURNITURE."
"very good buying experience"
"long wait time to be delivered, but still very satisfied"
"Great! Even delivered early! "
"Kelly was supposed to refund 15 percent of my bill for a coupon that was offered on their website. She sent me an email to confirm that a refund would post in approximately 2 to 4 weeks. However, the credit never posted to my credit card. "
"Initially, there were problems w/shipping a damaged item, shipping the wrong item, etc. but after numerous tries we did get the complete product we ordered -- THANKS TO PHYLLIS IN YOUR CUSTOMER SERVICE DEPARTMENT. SHE STUCK WITH THE PROBLEM UNTIL IS WAS RESOLVED. I TOLD HER I FELT AS THOUGH I KNEW HER WELL ENOUGH TO INVITE HER TO DINNER HERE ON HILTON HEAD ISLAND WHERE WE LIVE. SHE DESERVES THE CREDIT FOR US BEING A SATISFIED CUSTOMER AND SHOULD BE TOLD SO. THANKS!
Sincerely,
Doris & Peter"
"Everything went great. However I have to tell the delivery person to put in the glass shelves. He tried to make excuses. It was not easy for him to get in the shelving, so I know that it would have been a big problem for me.
The Curio cabinet is just great, I love it.
Emma L. Redding"
"Great communications. There was a delay from the manufacturer, but that was not their fault. The bed is very beautiful."
A rep from Home Gallery Stores, homegallery, has responded:
“We contacted this customer about our oversight. We apologize that this mistake occurred. Due to the time that passed since she ordered, we can no longer issue a refund to her credit card. We are awaiting her response to confirm the mailing address so that we can send a check.”