"delivery was on time and the set up men were great."
"I was very satisfied with the whole order, delivery process.
Only problem I have is that I noticed a month after delivery that there is a gouged spot on the very bottom of the desk.
But nothing to be done about it now.."
"This is my second large purchase with Home Gallery Stores. Although it took from Nov. 4, 2014 until Jan. 31st, 2015, to get this item, it was worth the wait. It's beautiful and very substantial - I couldn't be more pleased. Highly recommend Home Gallery Stores!"
"I feel as even though the shipping was expedited, because my order was white glove they should have still had someone come to assemble the chairs."
"The Curio was delivered at the set time. The deliverymen were very pleasant and, though I changed my mind re where to put it, they were very accommodating. The Curio was exactly as pictured, the quality and finish excellent. I'm very pleased with the Curio."
"Love my new furniture....but, some holes for the pins for the shelves in the barrister type book shelves were not drilled completely...and the tall curio cabinet was twerked so it was very hard to get two of the glass shelves in. Took most of a day to get the three new units put up due to these set backs!
Now that they are up, I love them."
"The delivery arrived right on time, the delivery men couldn't have been nicer, and they set up the piece of furniture exactly where I wanted it. The quality of the furniture was fine. I had ordered other pieces from the same line previously from a store. The price was excellent and I was very pleased with the entire experience."
"My item was delayed but their representative keep in contact with me along the way with status updates very professional"
"Beautiful piece. Quick, simple, professional delivery. Perfect!"
"Good experience with Home Gallery Stores. Sofa received in about 3 weeks time and delivered inside to room of choice, "
"The delivery company knocked over a lamp and broke it. "
“We are sorry that the delivery team damaged your lamp. We hope you were able to replace the lamp using the compensation issued.”
"The curio cabinets are very beautiful...the delivery was a nightmare"
"My experience was awsome from beginning to end"
"The shipping was EXTREMELY lengthy (6 WEEKS!) and the items are already chipping and showing signs of wear (they're 3 mos old), so I'm not impressed, but I'm not disappointed. I probably wont be ordering from them again."
"Great expereince with Home Gallery Stores from placing the order and delivery. Contractor used to deliver and set up furniture were consumate professionals."
A rep from Home Gallery Stores, homegallery, has responded:
“Expedited shipping methods such as Ground or Curbside delivery do not include in-home delivery and assembly. Our White Glove/In-Home Delivery with Assembly orders takes 6 - 10 weeks to deliver. We share the level of delivery service and timeframes for delivery during the check-out process. In the case of this order, we adjusted the shipping method per the customer's request so that the order would arrive sooner. We are sorry for any misunderstanding. The carriers that provide Ground or Curbside delivery do not provide White Glove service.”